Abenezer Gering
Katy,TX
Summary
I believe I would be an excellent fit for Emirates airline based on my extensive experience in customer service. I have a proven track record of assisting customers in finding products, handling cashier duties, and ensuring their overall satisfaction. My strong communication skills, including proficiency in English and, enable me to effectively interact with passengers, addressing their inquiries and concerns with professionalism and care. Moreover, my experience in a fast-paced retail environment has honed my ability to work under pressure while maintaining a positive attitude and delivering exceptional service. I am confident that my skills and dedication to customer satisfaction make me a valuable addition to Emirates airline.
Overview
9
9
years of professional experience
Work History
Easy Movers
Moving Company Houston
01.2023 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Processed customer service orders promptly to increase customer satisfaction.
Army
US Army
07.2019 - 12.2022
- Self-motivated, with strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in team setting, providing support and guidance.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Breakaway Indoor Playground
Breakaway
04.2015 - 05.2017
- Administered basic first aid to treat injuries or illnesses.
- Oversaw children on playground to monitor safety and suitability of activities.
- Served as role model for children by exercising appropriate decision-making and boundary-setting skills.
- Cultivated inclusive atmosphere on playground by encouraging participation from all students, regardless of differing abilities or interests.
- Provided first aid assistance to injured students, acting quickly to address minor injuries while contacting appropriate medical personnel when necessary.
Education
No Degree - Kinesiology
University of Central Oklahoma
Edmond, OKHigh School Diploma -
Deer Creek High School
Edmond, OK05.2017
Skills
- Time Management
- Team Collaboration
- Physical Fitness
- Strong Communication Skills
- Excellent communication skills in English
- Verbal and written communication
- Strong interpersonal skills and ability to work in multicultural environment
Timeline
Easy Movers
Moving Company Houston
01.2023 - Current
Army
US Army
07.2019 - 12.2022
Breakaway Indoor Playground
Breakaway
04.2015 - 05.2017
No Degree - Kinesiology
University of Central Oklahoma
High School Diploma -
Deer Creek High School