Summary
Overview
Work History
Education
Skills
Certification
ADDITIONAL INFORMATION
Languages
Timeline
Generic
Abhilash Ahlawat

Abhilash Ahlawat

Pune,India

Summary

Experienced in driving transformation engagements within diverse industries, specializing in Finance Transformation, Process Design, and Intelligent Automation. Proficient in Robotic Process Automation and Generative AI (Beginner level) with expertise in UiPath and Automation Anywhere. Skilled in leading teams, coaching junior members, and managing projects using Agile, Waterfall, and hybrid methodologies. Background as a Product Owner and Scrum Master enhances abilities in business requirements analysis, process design, and stakeholder management. Actively involved in business proposals, project planning, and end-to-end project governance across Healthcare, Consumer Products, and BFSI sectors.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Sr. Business Analyst

TechnePlus
03.2024 - Current
  • Served as the Lead Analyst within the Automation Center of Excellence at Thermo Fisher, driving over 50 automation use cases spanning low to high complexity in my first year.
  • Led end-to-end RPA implementations with a flawless track record—zero escalations and consistently on-time, high-quality project delivery.
  • Contributed to cross-functional automation initiatives involving RPA, Generative AI, Power BI dashboards, and web scraping solutions, enhancing overall process intelligence.
  • Mentored and onboarded new team members, fostering a collaborative, high-performance team environment.
  • Created comprehensive process documentation, including BRDs, PDDs, and solution proposals, ensuring alignment between business needs and technical execution.
  • Collaborated directly with stakeholders to analyze process pain points and implement automation solutions that delivered measurable ROI improvements.
  • Earned continuous recognition from Thermo Fisher leadership, with performance feedback regularly shared with TechnePlus management.
  • Played a strategic role in automation planning sessions, helping business units identify and shape future automation opportunities.

Assistant Manager- (Business Analysis|RPA|Intelligent Automation)

Ernst & Young Private Limited
01.2022 - 02.2024
  • Working as an Assistant Manager and part of the Intelligent Automation team (Business Consulting), we work on RPA and other automation technologies to provide our clients with the best curated solution as desired
  • Actively establish, maintain and strengthen internal and external relationships
  • Discover and research opportunities for business cases which can be added to the client roadmap. Nurture long term existing relationships
  • Identify potential business opportunities for EY within existing engagements and share these with the team members as appropriate
  • Help to create a positive learning culture, coach and counsel junior team members and help them to develop
  • Demonstrate a thorough understanding of complex strategy concepts, including considering the disruptive trends which are prevalent in today’s economy and how they might apply to various industry sectors
  • Deliver quality services, additionally, value and model excellent client service by establishing goals and implementation plans to achieve high quality deliverables within expected timeframes. Monitor progress, manage risk and keep key stakeholders informed about progress and expected outcomes
  • Manage expectations of service and scope. Understand the client's industry and recognize key performance drivers and business trends
  • Develop people. Provide constructive on-the-job feedback/training. Foster an innovative and team-oriented work environment
  • Generate new business opportunities. Understand Ernst & Young and its service lines and actively assess/present ways to serve clients

Lead Business Analyst- RPA (Delivery Transformation)

MarshMcLennan Global Services Pvt. Ltd.
04.2021 - 01.2022
  • Working as a Lead BA Consultant and part of the Delivery Transformation team
  • Coach, mentor and guide a team of 6-8 business analysts to deliver requirements and manage test cycles.
  • Part of the Intelligent Automation team, we use Robotics Process
  • Automation (RPA) and digital transformation technologies to deliver end-to-end, holistic, automation solutions to multiple businesses and geographies within Mercer.
  • Design and deliver new automated processes, as well as contribute to the enhancement and upkeep of live robots.
  • Liaising between the development teams & multiple business teams to own delivery of and manage the end-to-end automation life-cycle, from opportunity identification to go-live and monitoring.
  • Manage the end-to-end RPA development life cycle from opportunity identification to post implementation activities, for multiple simultaneous processes
  • Work in an agile environment and create user stories as a part of requirement elicitation and solution designing
  • Identify process improvement, standardization and optimization opportunities while gathering requirements for automation

Lead Business Analysis Consultant- RPA

Birlasoft Limited
09.2019 - 03.2021
  • Working as a Lead BA Consultant and part of the Delivery Transformation team
  • Celonis Snap Training Certified. Started the Process Mining journey
  • Handling various clients across India, Canada and USA
  • Leading a team of 15 members. Involved in all phases of the Project Lifecycle
  • RPA feasibility and automation opportunities analysis for clients which includes time and effort estimation
  • Requirement Analysis and client interactions
  • Responsible to create Client Proposals, SOW, WBS, Kick-Off presentation, BRD, SDD, process flow diagrams (MS Visio and Signavio), project status tracker, timelines and end-to-end client delivery plan
  • Part of the project from kick-off till production implementation and support
  • Work with Consulting and Sales teams to onboard new clients
  • Identifying automation opportunities and services
  • Proficient in various RPA tools like UI Path, Automation Anywhere, Win Automation and Kofax Kapow
  • Understand and deliver the client expectations within the set timelines
  • Working in Agile and Waterfall methodology on various project for Clients on Fixed price or Contractual agreement
  • Responsible to manage scrum teams and organize Scrum Ceremonies: Daily standup, Sprint planning, Sprint review, Sprint retrospective and Product backlog refinement

Business Analyst / RPA Consultant

Gracenote a Nielsen Company
04.2018 - 09.2019
  • Working as a Business Analyst - Product Owner
  • RPA Consultant for India and Global automation initiatives
  • Research and analysis of which RPA tool is purchase that is best suited for the business demands
  • Certified on Kofax Kapow 10 RPA tool. Analyzed and deployed 2-3 RPA processes
  • Conducted sessions for internal and global teams on RPA, feasibility study and automation opportunities analysis
  • Work directly with end users to capture and analyze challenges to their workflow
  • Provide key performance metrics to the Head of BA on the deliveries and benefits realization of change implementations
  • Prioritize work within an agile team and maintain a backlog of future work for consideration/prioritization
  • Own and drive backlog grooming and management, prioritize user stories, create acceptance criteria and drive testing and delivery
  • Work with Program Management and leadership to support new businesses
  • Participate in the below Sprint Ceremonies: Sprint Planning, Sprint Grooming, Sprint Review, Sprint Retrospective and Product backlog refinement

Business Analyst / RPA Analyst

Accenture Solutions Pvt. Ltd.
02.2013 - 03.2018
  • Accounts handled during my tenure:
  • American Express (AMEX), USA
  • JPMorgan Chase (JPMC), USA
  • Barclays, UK
  • Working as a Business Analyst. Got trained in Automation Anywhere RPA tool. Started working as a Business Analyst in normal and RPA projects
  • A customer oriented, multitasking professional with excellent analytical and logical skills possessing rich experience in Finance and Media Domain
  • Expertise in identifying the system and functional requirements
  • Actively participated in data modelling and business modelling
  • Expertise in working with business stake holders directly to obtain the requirements
  • Proficient in business analysis, identifying the needs of the business users and relevant stakeholders, proposing practical solutions to help them materialize the requirements

Education

B. Tech - Computer Science Engineer

Maharishi Arvind Institute of Engineering and Technology
06.2012

Skills

  • Business Analysis
  • RPA- UiPath and Automation Anywhere
  • Generative AI (Beginner)
  • Artificial Intelligence
  • Project Management
  • Agile Methodology- Scrum, User Stories
  • JIRA
  • Business Requirements Gathering
  • Data extraction, Manipulation & Analysis
  • Visio, Signavio
  • Microsoft Power Platforms- Power Apps, Power BI, Power Automate
  • O365
  • User Training, Design & Facilitation
  • Intelligent Automation
  • Documentation- BRD, SDD, RFP, RFQ, Proposal, SoW, Kick-off decks, Project Plan(mpp), UAT Trackers, User manual

Certification

  • UiPath Business Analysis Certification
  • PL900- Microsoft Power Platforms Fundamentals
  • Celonis Snap Training Certified
  • Kofax Kapow 10 Certified – Kofax Technical Solutions Specialist
  • Credit Card for Bankers (CCB) Certified by Indian Institute of Banking & Finance (IIBF)

ADDITIONAL INFORMATION

  • Received “Best Networking Skills” award for being a valuable contributor in volunteering events at Accenture Mumbai
  • Awarded Silver and Bronze Standard Award for delivering the best project in Financial Services
  • Engaged in volunteering to help society

Languages

English
Full Professional
Hindi
Native or Bilingual

Timeline

Sr. Business Analyst

TechnePlus
03.2024 - Current

Assistant Manager- (Business Analysis|RPA|Intelligent Automation)

Ernst & Young Private Limited
01.2022 - 02.2024

Lead Business Analyst- RPA (Delivery Transformation)

MarshMcLennan Global Services Pvt. Ltd.
04.2021 - 01.2022

Lead Business Analysis Consultant- RPA

Birlasoft Limited
09.2019 - 03.2021

Business Analyst / RPA Consultant

Gracenote a Nielsen Company
04.2018 - 09.2019

Business Analyst / RPA Analyst

Accenture Solutions Pvt. Ltd.
02.2013 - 03.2018

B. Tech - Computer Science Engineer

Maharishi Arvind Institute of Engineering and Technology

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