ABHILASH BHAVANI
Irving
Summary
Dynamic Technical Lead with extensive 12+ years of experience in Mainframes Technology, specializing in telecom billing systems and insurance domain. Proven track record in optimizing batch job processes and enhancing system performance. Proficient in COBOL and JCL, delivering high-quality solutions while ensuring effective client communication and collaboration across diverse teams. Known for delivering high-quality results in fast-paced, mission-critical environments.
Overview
14
14
years of professional experience
Work History
Technical Lead
Prodapt Solutions
Irving
02.2024 - Current
- Working as Technical lead for the Ericsson applications for the Verizon client. Ericsson applications are of TIRKS/SWITCH/FACS-SOAC/WFA-C-DI-DO-NSDB. I’ve been mainly taking care of the FACS-SOAC/WFA applications. Taking care of the NTAS(National Address Telephone system) application as well which is responsible for holding the VZ address for wireline and also the maintaining all the TN numbers.
- Take care of all the fallout service orders and fix them.
- Resolve the RMAs of the orders and fix the orders by verifying the circuit details and cable pairs/OE’s tagged to the order by verifying in different interface systems like NSOP/IVAAP/NTAS/STORC.
- Update the TNP(Telephone Number Pooling) by updating the NPANXX details in the SOAC tables.
- Integrated REXX with JCL and SDSF to automate performance reporting and error detection in mainframe production environments.
- Support the DR activities by triggering the service orders.
- Taken care of the switch migration activities from the old switch to the new switch for the wire centers of the regions.
- Monitor the daily jobs and resolving the job abends. Monitor the purge jobs and quarterly jobs.
- Hands-on experience in PSB, DBD, PCB creation and maintenance, ensuring smooth application-database interaction.
- In the WFA applications, clearing the daily fall-out orders by fixing them either by updating the CACs and circuit details.
- Hands-on experience with mainframe utilities and tools including Endevor, Changeman, File-AID, Xpeditor, Abend-AID, CA7 ensuring smooth job scheduling, debugging, and deployment across telecom applications.
- Support the FTTP provisioning issues and guide them in processing the orders and flow through different downstreams.
- Taken care of the yearly jobs and holiday job updates for all the Ericsson applications.
- Work with the Mainframe scheduling team on the job execution and schedule the jobs as per the requirement.
- For the switch migration, taken care of the NT Migration by service order WTN updates.
- In NTAS, taking care of sub applications like NTAG/NTARS/DSP/NSAG/NFAPS which are all address/telephone number details. DBMC is responsible for creating the address in application and if any issues, will fix them.
- Gave the demos to the clients on the new features which are implemented in the system.
- SFTP/SCP the address update/modify/delete files to the downstreams.
- Take care all the switch migrations. Also the administrator and bounce the application and servers whenever required.
- Worked on the Mainframes testing for the new changes installed in prod.
- Worked on API automation framework.
Technical Lead
Prodapt Solutions
Bangalore
04.2021 - 02.2024
- CIS is Post paid Billing system for mobile users. CWC provides Billing Solutions to Telecom Companies operating its business across 23 different countries (BUs) spanning across the globe from the Caribbean Islands to the Panama to Seychelles. Prodapt provides total Application support to the LIVE and TEST systems across all the BUs. CIS operations are covered under several Departments like service Provisioning of Accounts/Services/Products, Bill Formatting, Billing and Payments.
- I am leading a team of ten members and assisting them in all needs.
- Single point of contact for Event Processing module and SME for the module.
- Taking care of both OSS & BSS for the newly projects.
- Solving immediate response, high priority and critical assignments (SR/PR's).
- Modifying the existing programs as per client requirement, writing test cases, handling UAT and production install.
- As an Open VMS admin, monitored the disk spaces and helped in setting up the environments for the testing team with the logins. Also, help the team with VMS Cluster configuration and management.
- Good Knowledge in the DCL scripts.
ITSA
TCS
Hyderabad
10.2019 - 04.2021
- Humana is an American insurance company which is located in Kentucky. It is one of the largest insurance company in the US where there are around 13 million members are present across the country. It provides the various insurances to the members like Medicare, Medicaid details. Had good functional knowledge in Insurance domain.
- I am leading a team of ten members and assisting them in all needs.
- We deal with the Account manager which is like rating, quoting and Underwriting. We have process like Block target which rates the groups where quoting will be done by the writers.
- We deal with job abends and resolve in time.
- Taking care of Renewals team, which application mainly includes the groups will be selected for the rating purpose and need to take care if the group is rated correctly or not. Single point of contact for the Renewals team and SME for the module.
- Co-ordination with clients at regular intervals and end users and resolving the issues within SLA’s.
- Will take care of Dollar U jobs as well which is related to Dot net perspective like monitoring the jobs and resolve them as well. We have Univiewer console where we need to monitor the jobs.
- Utilized REXX in TSO/ISPF panels to build custom utilities that improved developer productivity and reduced turnaround time for common requests.
- Administered and monitored IBM MQ queues and topics, resolving issues and optimizing message flow.
- Monitor the jobs through ca7 and work with the scheduling teams as well in case of any jobs are not triggered on time, checking the dependency of the previous jobs and followup until it completes.
Technical Lead (Consultant)
Capgemini System
Hyderabad
04.2012 - 10.2019
- CIS is Post paid Billing system for mobile users. CWC provides Billing Solutions to Telecom Companies operating its business across 23 different countries (BUs) spanning across the globe from the Caribbean Islands to the Channel Islands (Guernsey, Jersey, Isle Of Man) to Seychelles to Maldives, Macau and to Solomon Islands. Capgemini provides total Application support and Application Development to the LIVE and TEST systems across all the BUs. CIS operations are covered under several Departments like service Provisioning of Accounts/Services/Products, Bill Formatting, Billing and Payments.
- I have been working in the Department areas which cover telecom modules like Customer Billing, Pricing plans, Credit control, Call monitoring, Event Rating, and Event processing modules like Suspending the calls by validations etc. Our project deals with continuous Monitoring and Scheduling of Batch Jobs in Production. Functional expert in Telecom domain in both OSS & BSS.
- I am leading a team of ten members and assisting them in all needs.
- Analyzing and Estimating of work packet and Working with the business to understand the requirements and preparing its Low-level design specifications.
- Developed programs that send daily feed to ETL application
- Creating Physical process documents (PPD’s) & Initial design documents (IDD’s) when ever required and shares with the client, proceed with the development work.
- Being as a developer creates UTP’s & UTR’s shares with the testing team for analyzing the requirement.
- Subject Module Expert in Event Processing module and Problem management in the module. Resolving the VMS issues, assisting the VMS admin team.
- Periodic meetings with Clients for discussing the project status. Resolving customers queries on time.
- Developing technical specifications by understanding BRD's from the client's perspective.
- Code de-bugging to investigate functional discrepancies/Software Bugs and provide code fixes.
- Training (Functional and Technical) to the new joinees in the project.
- Led the enhancement of existing mainframe applications by incorporating new features and functionalities using a combination of assembler language and CICS.
- Collaborated with cross-functional teams to design, code, test, and deploy CICS transactions, ensuring robust and reliable functionality in a high-volume transaction environment.
- Address functional Queries of end CIS Users.
- Console monitoring for Critical Background jobs and providing the timely fix in case of their failures.
- Fixes of Daily Update Batch failures during normal working hours and on On-Call support.
- Good Knowledge on Generation Hopping concepts while reserving and replacing the code after performing the changes.
- Code changes to fix bugs or meet change in business requirements. Handling web services and required performing SOAP testing’s with respect back end functionality.
- Effective handling of payments through third party methods, checking them in the SPLUNK(Mule soft).
- Transferring of Billing invoice to the customers and transferring of Bills to the third party systems.
- Scheduling and running the Batch jobs and monitoring the process. Ensure the timely completion of the batch cycles as per the schedule.
- Scheduled nightly job streams to ensure accuracy, and monitored key points in cycle to ensure service level agreements meet.
Event Processing Analyst
Capgemini Corp
07.2012 - 02.2014
- Talk Talk Group is Telecom project which provides pay television, telecommunications, Internet access, and mobile network services to businesses and consumers in the United Kingdom.
- Code changes to fix bugs or meet change in business requirements. Worked as a Support analyst, scheduled the jobs.
- Communicating with the onsite counterpart in case of escalation.
- Fixes of Daily Update Batch failures during normal working hours and on On-Call support. Executing the Adhoc request's as per the request such as demand, run the jobs, Hold, release the jobs, add the user requirements, dependencies to the job.
- Monitoring the production batch job flow through to insure successful job completion. Responsible for the correction and restart of any failed production jobs.
Education
B.TECH. - Electronics & Communication Engineering
JNTU University
Tirupati, Andhra PradeshSkills
- SDLC: AGILE
- Programming Lang: COBOL, REXX, Shell script
- Job Control Language: JCL, DCL
- Batch Jobs: CA-7, JMR
- Network: TCPIP
- Middleware: CICS
- Operating Systems: z/OS, Linux
- API Interaction: POSTMAN
- Reporting tool: EZTRIEVE
- Job Control Language: JCL, DCL
- Deployment: Jenkins
- Tools: IBM Debug Tool, File-AID, JIRA
- Database Management: DB2,IMSDB,RDBMS
- Version Control: IBM ENDEVOR, GIT, Panvalet
- Monitoring Tools: Nagios, Splunk, xMatters
Timeline
Technical Lead
Prodapt Solutions
02.2024 - Current
Technical Lead
Prodapt Solutions
04.2021 - 02.2024
ITSA
TCS
10.2019 - 04.2021
Event Processing Analyst
Capgemini Corp
07.2012 - 02.2014
Technical Lead (Consultant)
Capgemini System
04.2012 - 10.2019
B.TECH. - Electronics & Communication Engineering
JNTU University