Abhinav Sharma

Providing audit, tax, advisory and consulting services, it is one of the Big Four accounting firms

• Developed workflows and triggers and analyzed data by searching it through SOQL, SOSL queries on live database to solve the project problems that led to increase in efficiency for all the regions of the project by 20% on average
• Worked on kpmg accelerator to create a prototype to make project cycle easier and more efficient for the business by using various tools
• Responsible for working closely with various stakeholders groups to build prototypes and functional design documents.

Is a global leader in consulting, digital transformation, technology and engineering services

• Created and worked on a number of user stories in order to complete the sprint's deliverables on time and improve the client's business operations.
• Assisted customers in Troubleshooting their custom code, integration, and implementation of Salesforce products. This involves debugging, troubleshooting, and ensuring issues are fully resolved.
• Provided support, fixing break fixes raised by Test team during testing of developed/enhanced components to resolve the error.

• ·Maintain user roles and profiles, security settings, access settings etc. (User Profiles, Role Hierarchy, Sharing Rules and Security).
• Created and customized Reports and Dashboards as requested by the business users.
• Examined data on both mainframe systems and relational databases to produce a system field level gap analysis.
• With 27% more Customer Satisfaction rate compared to other teammates between 2019-2020.
• Creating and maintaining technical document and API Document and process maps on components, bug fixes to maintain the best practices in the organization.