Abhinav Sharma
Hicksville
Summary
Floor supervisor adept at managing floor operations to ensure seamless service and customer satisfaction. Demonstrates strong time management, communication, and problem-solving skills to streamline processes and enhance the dining experience. Pioneered a customer feedback system and spearheaded service quality initiatives, translating insights into actionable improvements for elevated guest experiences.
Responsive team leader with strong sales background combined with motivational and encouraging style. Talented trainer, problem-solver and planner takes on routine and complex job functions to promote business success. Well-organized and proactive retail professional with good communication skills and positive attitude.
Overview
1
1
year of professional experience
Work History
Floor supervisor
Five Star Banquet Hall
New York City
01.2024 - Current
- Company Overview: at New York City
- Manage floor operations, ensuring seamless service and customer satisfaction.
- Streamline table assignments, reducing wait times and boosting service efficiency.
- Coordinate with kitchen staff for precise and timely order delivery.
- Address customer issues promptly, enhancing the dining experience.
- Generating actionable insights for continuous service quality improvement and elevated guest experiences.
- Analyzing trends and implementing strategies that significantly elevated the overall dining experience.
- Mentored new staff members, cultivating a culture of excellence in customer service.
- Proactively addressed guest concerns, turning challenges into opportunities for service improvement.
- Located in Long Island City and have worked here since Freshman year of highschool consistently.
Education
Highschool - Career and Technical Education (CTE) program in business
Hicksville Highschool
New York City06.2025
Skills
- Time Management
- Communication
- Customer Service
- Team Leadership
- Sales Strategy
- Problem Solving
- Research Skills
- Adaptability
- Operational Efficiency
- Customer service
- Financial analysis
- Inventory management
Personal Information
Title: Sales representative
Languages
- English, Native
- Punjabi, Highly proficient
Hobbies and Interests
- Passionate about personal development and staying informed on business trends.
- Enjoy reading books or watching videos on entrepreneurship, financial management, and marketing strategies.
- Explore creative problem-solving activities, such as strategy games or collaborative projects, to enhance critical thinking and teamwork skills.
- Was apart of many business clubs in highschool, this final year I was a sales representative for club/class named Virtual Enterprise which has taught me alot as well.
Timeline
Floor supervisor
Five Star Banquet Hall
01.2024 - Current
Highschool - Career and Technical Education (CTE) program in business
Hicksville Highschool