Abhinay Raja
Frisco,TX
Summary
- Results Driven Senior Salesforce Developer with 9+ years of experience in designing, developing, and optimizing scalable Salesforce Solutions.
- Strong Salesforce development experience with configurations and customization. Experienced in Agile Methodologies, collaborating with cross- functional teams.
- Experience in Administration, Configuration and programming with Salesforce platform customizing using Apex classes, Controllers, Visual Force Pages, Triggers, Web Services.
- Extensive experience in designing Validation Rules, Custom Objects, Workflows, Pick Lists, Record Types, Process builder, Tabs, Reports, Dashboards, and Email templates.
- Hands on experience in writing queries of SOQL and SOSL in Apex Classes and Triggers. Around 5 years of experience in Aura Lightning framework.
- Expertise in building dynamic, reusable and high performance LWC applications integrated with Salesforce data.
- Excellent in Administrative skills like Creating Profiles, Roles, Users, Page Layouts, Permission Sets, Email Services, Approvals, and Activities.
- Experience in implementing security and sharing rules at object, field, & record level for users and created various profiles, configured permissions based on the org hierarchy.
- Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com to read, extract, and load data from comma separated values (CSV) files.
- Salesforce API experience (invoking external API s using REST in salesforce)
- Experience working with Salesforce1 mobile application development and customizations.
- Excellent analytical, de-bugging skills and documentation skills. Experienced working as a release manager for Production Deployments.
- Experienced in Sandbox Management (Like Refreshing Sandbox, Creating New Sandbox, Migrating code from one sandbox to the other).
- Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Always Excited to begin new challenge with successful team.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Sr. Project Delivery Specialist
Deloitte
02.2023 - Current
- Company Overview: The Indiana Family and social services Administration (FSSA), OECOSL Application (Indiana office of early childhood and out of school learning.
- Developed and deployed custom Salesforce applications using Apex, LWC, and Visualforce to improve business processes
- Integrated Salesforce with third-party systems (SFMC, Adobe, AWS & State Fire Marshal) via REST/SOAP APIs
- Designed and implemented custom objects, triggers, and batch processes to handle large data volumes efficiently
- Automated workflows and approval processes using Flows, Process Builder, and Apex Triggers, reducing manual efforts
- Improved Salesforce performance optimization, reducing API callouts and SOQL queries to meet governor limits
- Mentored new team members and conducted Application background by giving required KT
- Implemented Error log framework for Batch classes and Apex classes
- Worked with Mulesoft middleware tool to handle integrations with salesforce system
- Worked effectively with the offshore team in analysing and fixing existing system defects
- Configured various profile permissions based on the organizational hierarchy requirements
- State of Indiana, Child Care Application
Salesforce Developer
Sally Beauty Holdings Inc.
12.2019 - 02.2023
- Implemented & Designed salesforce technical solutions for client business models on Salesforce Service Cloud platform
- Provided technical support for Customer support operations and individual users
- Worked closely with Business team to gather requirements and providing new designs
- Implemented Einstein Chabot to resolve few customer cases automatically
- Implemented Omni- Channel Queue based case routing
- Implemented Salesforce Live chat text
- Created Custom Lightning Applications, Lightning components & Record pages
- Worked on salesforce Email to Case & Web to Case
- Worked on data migration project from CRM Dynamics to Salesforce
- Tested software before delivering it to users or before deploying it to production Org
- Created Batch classes & Schedule classes & also Developed REST API services with external systems
- Used SOQL & SOSL for data manipulation needs for the application using platform database objects
- Involved working with Salesforce.com premier support & handled the support cases with the help of sfdc
- Support
- Worked with Mulesoft team & Biztalk to integrate Salesforce Service Cloud with Salesforce Marketing Cloud, CRM Dynamics & Oracle systems
- Worked on implementing Apex, Visualforce whenever business needed
- Worked on Data migration to bring all integrations from CRM Dynamics to Salesforce
- Worked with Mulesoft on new integrations to shut down CRM Dynamics
- Used ServiceNow application for tracking the issues & Maintained Documentation
Salesforce Developer/Administrator
ExxonMobil Chemical Inc.
02.2019 - 12.2020
- Requirements gathering & Designing documents to translate requirements
- Worked on pure Agile Methodology having daily scrum standups, weekly planning, review & retrospective meetings
- Used TFS application for tracking the issues and assigning tasks/enhancements
- Worked on Salesforce Community Cloud from scratch
- Created Objects, fields, users, profiles, record types, page layouts , permissions , workflows , validation rules , reports , HTML email templates, public groups & Queues
- Customized community cloud using Lighting components also used some salesforce OOTB solutions where ever it's possible
- Developed many Lightning components and added them to community pages & Record Pages
- Developed Lightning components, Apex classes , Controllers & Triggers to in the application for various business requirements
- Worked on REST API Web Services and outbound messaging for implementing web services to Integrate with external systems
- Worked on Asynchronous batch jobs to automate day to day data loads of users / products
- Written Test Classes to meet unit testing code coverage for the developed Apex classes
- Worked on customizing Salesforce E-commerce cloud craze application by implementing visualforce pages when needed
Salesforce Developer/Administrator
Univar Inc.
06.2017 - 02.2019
- Worked on Sales Cloud, Service cloud & Cloud Craze e-commerce tool
- Created Custom Objects and defined lookup & master relationships on the objects
- Implemented picklists , dependent picklists , validations, formula fields , Approval Processes & process builders
- Supporting Production system based on ticket assignments
- Coordinating daily with Offshore team to know the work status & assigning new work
- Performed Daily health checks b/w Salesforce & SAP systems
- Worked on providing customized POC's as per business requirements
- Installed & Setup packages from Salesforce AppExchange
- Created custom visualforce email templates
- Implemented Single sign on with SAML on force.com
- Experience using Salesforce standard change sets to deploy changes from lower sandbox to Production system
- Customized Cloud Craze application by writing Apex classes, Visualforce pages & Apex Triggers
- Worked on writing queries using SOQL & SOSL in apex classes & Triggers
- I've been tasked with digging through years old complex Apex code to Discern functionality
- Used Data Loader for insert, upsert, update & Delete data & to export the data
- Provided System Admin support for Internal & Customer facing salesforce environment, especially related to custom applications
- Experienced working with external systems like SAP ABAP, SAP Basis, Webmethods & Qlikview
- Experienced performing sandbox refreshes and establishing connections b/w the systems
Salesforce Developer/Administrator
Symantec
06.2016 - 05.2017
- Performed analysis and coordinated with other developers to design and code systems
- Worked on Data Migration Project
- Migrated data & Meta data from Blue Coat salesforce system to Symantec salesforce Org
- Document and Develop code according to specifications and Standards
- Worked on Data Migration using Data loader
- Worked on consolidating Triggers on multiple objects like (Accounts, Opportunities & Quotes)
- Worked on creating fields , objects, page layouts , record types, building relationships b/w objects , workflow rules , process builders, email templates, Roles , profiled etc
- Created custom buttons using Javascript
- Created many custom visualforce pages, Apex classes , Batch classes to automate business
- Provided support for Quality assurance team and defect testing
- Used JIRA for tracking issues & Tasks
- Prepared test data and plan and conduct basic unit testing
- Created XML files to deploy changes using ANT Migration tool
Salesforce Administrator/Developer
Fujitsu Network Communications
05.2016 - 11.2016
- Participate in project team meetings and communicate effectively with peers, business analysts
- Created various HTML email templates to Auto response to customers
- Worked as a release manager for UAT and Production deployments across multiple salesforce teams
- Supporting production system 24/7 if required
- Have experience in setup and install packages
- Created Reports and dashboards for the management team
- Created Workflow rules & defined related tasks, TIme triggered tasks, Email alerts & field updates
- Worked on fixing many test classes to have min
- Of 75% Code coverage
- Worked on Writing Apex Triggers & Apex classes
- Worked with dynamic Apex to access sObjects and field describe information, execute dynamic SOQL, SOSL
- Performed data loads using salesforce data loader
Junior Salesforce Admin/Developer
Capital Info Groups Inc.
08.2015 - 04.2016
- Customized User Roles, Role hierarchies, Profiles and Sharing settings to ensure that the protected data is available only to the authorized users
- Created Custom Objects and defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects
- Involved in Customizing Page Layouts, Workflow Alerts & Actions, Pick Lists, Process builder, Custom Tabs and Email Generation as per application requirements
- Implemented pick lists, dependent pick lists, validations, formula fields on custom objects
- Developed Validation Rules, Workflow rules and Approvals for Custom Objects
- Developed and deployed Apex Classes, Controllers and Triggers for various functional modules of the application using Force.com Eclipse IDE
- Worked on writing queries using SOQL and SOSL in Apex Classes and Triggers
- Used Data Loader for insert, update, and bulk import or export of data
- Used Sandbox migrated the code and deploying inbound & outbound change sets
Java Developer Intern
Telligentech Inc.
05.2013 - 12.2014
- Worked on core development methodology and programming skills Java
- Actively coordinated meetings and followed up with requirements
- Implemented Structural design patterns like façade for development of applications
- Developed UI components using Java Script, HTML and CSS for manipulating, validation, customizing and error messaging
- Extensive experience in various UI widgets using JavaScript libraries (J Query)
- Used JavaScript for client side validations while developing web pages
- Well versed with Adobe Photoshop and proficient with MS Word, Excel, and PowerPoint
Education
Master of Science - Computer And Information Systems
University of Michigan
01.2016
Skills
- LWC Development
- Apex Integrations
- SOSL
- SOQL
- Platform events
- UX/UI optimizations
- Salescloud
- Service cloud
- Community cloud
- Cloudcraze
- CRM workflow development
- Testing
- Debugging
- Security
- Best Practices
- Agile methodology
- AURA
- Visualforce Frameworks
- REST
- SOAP API
- BULK API
- XML
- WSDL
Certification
- Salesforce Certified Administrator
- Salesforce Certified Advance Administrator
- Salesforce Certified Platform Developer - 1
- Salesforce Certified App Builder
- Salesforce Certified Service Cloud Developer
- Salesforce Certified Sales Cloud Developer
- Salesforce Certified Community Cloud Developer
Timeline
Sr. Project Delivery Specialist
Deloitte
02.2023 - Current
Salesforce Developer
Sally Beauty Holdings Inc.
12.2019 - 02.2023
Salesforce Developer/Administrator
ExxonMobil Chemical Inc.
02.2019 - 12.2020
Salesforce Developer/Administrator
Univar Inc.
06.2017 - 02.2019
Salesforce Developer/Administrator
Symantec
06.2016 - 05.2017
Salesforce Administrator/Developer
Fujitsu Network Communications
05.2016 - 11.2016
Junior Salesforce Admin/Developer
Capital Info Groups Inc.
08.2015 - 04.2016
Java Developer Intern
Telligentech Inc.
05.2013 - 12.2014
Master of Science - Computer And Information Systems
University of Michigan