ABHISHEK JAIN

Responsible for capturing requirements, defining processes and solution to ensure product meets business requirement

• Captured requirements, defined processes, and solutions to ensure product alignment with business needs, leading project implementations such as 2D barcode implementation, Binfinder, Warehouse Flow, Print on Demand, and BinFull Monitors.
• Orchestrated requirement gathering, process understanding, testing, and documentation resulting in a 3% reduction in the No-read rate, enhanced facility throughput, and significantly reduced parcel aging, while enhancing client EDR accuracy by implementing guardrails to elevate interfacility container visibility.
• Performed business analysis and research to identify crucial metrics and improvement opportunities, designed processes and procedures aligning business solutions with strategic goals, and improved project efficiency by analyzing business processes and identifying areas for improvement.
• Ensured adherence to agile methodologies collaborated with key stakeholders to define business objectives and success benchmarks, and actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
• Utilized JIRA, SCRUM, and KANBAN to craft Epics, user stories, acceptance criteria, and tickets, while collaborating with cross-functional teams to ensure a cohesive approach to business analysis.
• Implemented Agile methodologies within project teams, increasing overall adaptability and responsiveness, and interacted with internal customers to understand business needs and translate them into requirements and project scope.

Performed Data Analytics and visualization using Alteryx, Excel, Tableau, Power BI, and SharePoint

• Crafted business test case policies and procedures ; developed test plans and scripted test scenarios aligning with client/customer needs.
• Handled Vault capacity planning by gathering essential business requirements for diverse financial modeling crucial in decision-making processes.
• Collaborated with multiple business units and CSM to gather dashboard enhancement and development requirements.
• Implemented 6 new automations and migrated/upgraded 26 automations to Alteryx scheduler, saving 21,400 minutes of manual work annually.
• Researched and resolved inquiries within assigned functional areas, addressing critical business concerns.
• Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.

• Led Google Analytics projects, extracting customer insights for potential store locations and product trends
• Prepared detailed analytic reports and dashboards using Google Analytics, Excel, Word, and PowerPoint.