Abhishek Ram
Seattle,USA
Summary
A strategic and customer-oriented senior leader in product, technology, and operations with a progressive 25-year track record of driving digital innovation, strategies, customer experience, and product excellence at FlexAI, Cognite, Amazon/AWS, Olam, IBM, and Intel.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Head of Product, Engineering, and AI Strategy
Flex AI
11.2024 - Current
- Overseeing the Compute AI and GTM strategy for high-performance computing for ML training, fine-tuning, and Inference.
- Leading global partnership with CSPs and OEMs to scale compute for Customer AI.
VP of Product, Engineering, and Global Expansion
Cognite
08.2023 - 08.2024
- Led ML and AI product and engineering teams, delivered Atlas AI agentic AI service, boosting Oil, Gas, and Energy customer engagement by 30% and reducing churn by 20%, driving $30M ARR.
- Launched Cognite India Dev Center to manage the Cognite Data & AI Fusion platform, leading to 15K monthly and daily user adoption.
- Developed a roadmap for data, LLM, ML training, fine-tuning, and Inference.
Head of AWS product and services
Amazon Web Services
08.2015 - 07.2023
- Fostered three global teams comprising over 60 members in Product, Data, Engineering, UX, DevOps, and ML Ops while managing AWS core services, including Data Analytics, S3, Connect, EC2, and ML/AI.
- Supervised the product and service roadmap, prioritization, architectural designs, CI/CD, and metrics such as TCO, NPI, ARR, and MAU.
- Pioneered SAP on AWS and developed 2 AWS cloud migration and modernization services, AWS Launch Wizard and AWS Backup service, achieved $100M ARR, onboarded 15 global enterprise partners and 500+ customers, which led to a 20% rise in revenue.
- Achieved a 20% increase in onboarding SQL, Active Directory, and SAP enterprise customers and partners to AWS services.
- Directed the Partner Integration team to deliver data- and AI-focused products while managing AWS services such as Textract, Redshift, EMR, SageMaker Autopilot, and Analytic Services, resulting in a 25% growth/Sell through ISV and SI partnerships, and accelerating $30M ARR.
- Led strategy for API integration of Amazon Bedrock with Anthropic and other partners.
- Spearheaded global Centers of Excellence for AWS, leading new product innovations and marketplace strategies for migration, modernization, security, and compliance (FedRamp, GDPR, HIPAA, SOC2). This resulted in a 35% growth in monthly active users (MAU) and the onboarding of 10 times as many new customers and partners, including integrations with Salesforce and HubSpot.
- Managed big data architecture and ML team, driving data extraction, labelling, training, and human-in-the-loop controls for Gen AI.
Head of IT and Business
Olam
08.2013 - 08.2015
- Company Overview: Food processing
- From 2005 to 2015, I worked with Olam (Food processing), IBM (consulting, CPG, and healthcare), and Intel (semiconductor, supply chain, and retail), leading the development and delivery of SAP/ERP, SCM, CRM, and WMS systems.
- Food processing
Senior Manager, Product, Data Analytics, and Engineering - Supply Chain, and Retail
Amazon eCommerce
01.2005 - 01.2015
- Launched 14 products for Fulfillment Centers and led the re-platforming of the Amazon retail eCommerce platform, elevating digital user experience, driving a 20% increase in customer retention, and a 15% rise in revenue.
- Evangelized the Golden Eye product (computer vision), solving 10 million yearly package losses for the Amazon NA fulfillment network by optimizing Amazon's truck trailer movement, yard, dock door allocation, route management, and mobile apps for drivers, pick, pack, and outbound delivery associates.
Delivery Executive
IBM
04.2010 - 07.2013
- Company Overview: consulting, CPG, and healthcare
- From 2005 to 2015, I worked with Olam (Food processing), IBM (consulting, CPG, and healthcare), and Intel (semiconductor, supply chain, and retail), leading the development and delivery of SAP/ERP, SCM, CRM, and WMS systems.
- Consulting, CPG, and healthcare
Architect
Intel
01.2005 - 01.2010
- Company Overview: semiconductor, supply chain, and retail
- From 2005 to 2015, I worked with Olam (Food processing), IBM (consulting, CPG, and healthcare), and Intel (semiconductor, supply chain, and retail), leading the development and delivery of SAP/ERP, SCM, CRM, and WMS systems.
- Semiconductor, supply chain, and retail
Founder
Focus Infotech
01.1999 - 01.2005
- As the founder of Focus Infotech, I developed retail software on the Java platform for Intel and ten other customers, ultimately exiting positively to HP.
Education
Bachelor of Engineering -
Bangalore University
Skills
- Java
- Ruby
- ML modeling
- AWS SageMaker
- UX designing
- Balsamiq
- Figma
- Analytical tools
- Quick Sight
- R
- API integrations
- EDI integrations
- Data development tools
- Tableau
- Power BI
- Python
- Jira
- Asana
- Confluence
- Git hub
- AWS services
Certification
- AWS Cloud Practitioner
- Tier 1& 2 AWS speaker
- PMP
- Scrum
- Agile
- 6 SAP certifications
Executive Summary
A strategic and customer-oriented senior leader in product, technology, and operations with a progressive 25-year track record of driving digital innovation, strategies, customer experience, and product excellence at FlexAI, Cognite, Amazon/AWS, Olam, IBM, and Intel., Revenue, Customer Satisfaction, and Productivity Gains, Generated over $500 million in annual recurring revenue through key SaaS products, programs, and services, resulting in a 25% boost in organizational performance, a 30% improvement in technical efficiency, and a 40% increase in customer satisfaction for users and developers. Oversaw integration with ISV and SI partners like Palantir, Esri, and SAP NS2, promoting sell-through and sell-to strategies as well as the partner engagement model. 18 years of experience in SAP/ERP transformation and delivery at a global scale., Global Collaboration, Led cross-functional and technical teams of 0-100, fostering collaboration and achieving a 40-fold increase in worldwide sales while enhancing team efficiency by 20% through technical and operational excellence. Served as a trusted business and technical advisor to the CEO, CCO, and Customer C-level., Innovation and Transformation, Championed cloud migration and modernization, ML, AI, IoT, and digital transformation initiatives across Retail, Healthcare, FinTech, Oil, Gas, and Energy industries, resulting in 40% revenue growth and market expansion., Leadership Philosophy, Advocates for a 'People-First, Customer-Centric' culture that empowers high-performance teams and fosters collaboration. Championed First Principal, 0-1 product mindset. Goal, OKR, and KPI driven leader., Technical and Business Integration, Skilled at bridging strategic technical product vision with business outcomes, leveraging cloud and web, generative AI, and predictive analytics to address complex challenges across industry., Java, Ruby, ML modeling, AWS SageMaker, UX designing (Balsamiq, Figma), Analytical tools (Quick Sight and R), API and EDI integrations, data development tools (Tableau, Power BI), Python, Jira, Asana, Confluence, Git hub, AWS services
Timeline
Head of Product, Engineering, and AI Strategy
Flex AI
11.2024 - Current
VP of Product, Engineering, and Global Expansion
Cognite
08.2023 - 08.2024
Head of AWS product and services
Amazon Web Services
08.2015 - 07.2023
Head of IT and Business
Olam
08.2013 - 08.2015
Delivery Executive
IBM
04.2010 - 07.2013
Senior Manager, Product, Data Analytics, and Engineering - Supply Chain, and Retail
Amazon eCommerce
01.2005 - 01.2015
Architect
Intel
01.2005 - 01.2010
Founder
Focus Infotech
01.1999 - 01.2005
Bachelor of Engineering -
Bangalore University
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