Abi Murray
Hayden,ID
Summary
Dedicated wellness and beauty professional with over 10 years of experience in customer service, skincare, and holistic health. Licensed Esthetician across three states, with a proven ability to build client relationships and educate on wellness products as a Young Living Brand Partner. Background includes spa coordination, esthetics, direct sales, network marketing, and luxury hospitality, demonstrating strong communication and adaptability.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Brand Representative
DNA Skin Health Institute
Ventura, California
08.2023 - Current
- Represented brand values through engaging customer interactions and product demonstrations.
- Educated customers on product benefits and application techniques for optimal results.
- Demonstrated product application techniques, ensuring customers achieved optimal results and confidence in product usage.
- Assessed customer needs quickly during interactions.
- Advised clients on personalized skincare routines and product selection.
- Delivered responsive customer service support, addressing inquiries via email and phone to enhance customer satisfaction.
- Conducted market research to uncover skincare trends and customer preferences, informing product strategies.
Direct Marketing Sales Associate / Brand Partner
Young Living Essential Oils
06.2017 - 10.2025
- Led wellness workshops and one-on-one consultations to empower clients in their health journeys
- Educated clients on natural wellness products and routines to enhance their well-being
- Develop personalized oil and supplement recommendations for clients
- Use social media and word-of-mouth marketing to grow customer base
- Maintained customer relationships and managed orders to ensure satisfaction and retention
Receptionist / Aesthetician
Coastal Skin Care & Medical Spa
04.2013 - 07.2016
- Coordinated client appointments and intake processes to ensure smooth operations in high-volume spa
- Performed skin consultations and customized facial treatments
- Administered professional waxing and make-up applications, enhancing client satisfaction and experience
Vacation Planner
Ojai Valley Inn
07.2012 - 04.2013
- Coordinated resort stays and tailored guest itineraries to enhance guest experiences
- Responded to guest inquiries and highlighted resort services to increase guest engagement
- Curated personalized vacation itineraries for diverse guest preferences.
- Collaborated with local vendors to enhance guest experiences and activities.
- Coordinated travel arrangements, including transportation and accommodation logistics.
Spa Coordinator
Glen Ivy Day Spa
12.2011 - 06.2012
- Scheduled appointments for spa professionals and guests
- Oversaw scheduling and client intake processes
- Coordinated spa appointments and managed scheduling for clients and staff.
- Assisted clients with inquiries and provided exceptional customer service experiences.
- Maintained cleanliness and organization of treatment rooms and common areas.
Cruise Vacation Planner
Princess Cruises
07.2001 - 03.2010
- Booked individual and group cruises, managed inquiries, and developed customized travel plans
- Utilized travel systems to coordinate and streamline complex itineraries
- Coordinated cruise itineraries based on client preferences and travel trends.
- Advised clients on destination activities and onboard experiences.
- Managed booking processes using company reservation systems and tools.
Education
License -
Flair Beauty College
Canyon Country, CA10-2011
Associate of Arts - Graphic Design
The Fashion Institute of Design & Merchandising
Los Angeles, CA06-2002
High School Diploma -
Valencia High School
Valencia, CA01-2000
NAHA Certified Aromatherapist level 2 -
Skills
- Direct sales expertise
- Beauty product recommendations
- Product knowledge
- Customer service skills
- Customer engagement
- Appointment coordination
- Social media management
- Social media promotion
- Marketing and design
- Tech proficiency
- Bilingual communication
- Team collaboration
- Adaptable personality
Languages
Spanish
Certification
NAHA level 1 and 2 Aromatherapist
Timeline
Brand Representative
DNA Skin Health Institute
08.2023 - Current
Direct Marketing Sales Associate / Brand Partner
Young Living Essential Oils
06.2017 - 10.2025
Receptionist / Aesthetician
Coastal Skin Care & Medical Spa
04.2013 - 07.2016
Vacation Planner
Ojai Valley Inn
07.2012 - 04.2013
Spa Coordinator
Glen Ivy Day Spa
12.2011 - 06.2012
Cruise Vacation Planner
Princess Cruises
07.2001 - 03.2010
License -
Flair Beauty College
Associate of Arts - Graphic Design
The Fashion Institute of Design & Merchandising
High School Diploma -
Valencia High School