Abia Rehman
San Jose,CA
Summary
Dependable and detail-oriented professional adept at quickly identifying and resolving operational issues, implementing new processes and providing exemplary customer service. Possesses excellent organizational, problem-solving, and communication skills.
Overview
2
2
years of professional experience
Work History
Operations Team Member
Vitaliti
03.2023 - Current
- Resolved customer issues promptly, maintaining a high level of satisfaction and loyalty.
- Developed strong relationships with vendors and suppliers, negotiating favorable terms for goods and services procurement.
- Supported management in strategic planning initiatives to drive business growth and achieve operational goals.
- Assessed staff performance regularly through evaluations and coaching sessions to encourage professional growth within the team.
Intern Class Captain
Vitaliti
06.2023 - 09.2023
- Enhanced intern productivity by assisting with project coordination and providing ongoing support.
- Utilized strong communication abilities during presentations which led to increased understanding among colleagues and interns regarding project goals and objectives.
- Analyzed problems and worked with teams to develop solutions.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Participated in workshops and presentations related to projects to gain knowledge.
Cross Team Intern
Vitaliti
07.2022 - 03.2023
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
Education
GED -
De Anza College
Cupertino, CA06.2024
High School Diploma -
Evergreen Valley High School
San Jose, CA05.2022
Skills
- Operational Efficiency
- Standard Operating Procedures
- Cross-Functional Communication
- Customer Service
- Verbal and written communication
- Relationship Building
- Operations Management
- Deadline Management
- Scheduling
- Interpersonal and written communication
Volunteer Experience
Camp Counselor, 07/2022 - 08/2022
Jubilee Monuments Corp
- I built an understanding, trusting, relatable and role-modeling connection with many participants and staff. I provided participants excellent educational and recreational opportunities as well as memorable experiences.
Youth Team Leader, 07/2022 - 12/2023
The Institute of Ismaili Studies
- Arranging volunteering opportunities for the community. Providing youth members with leadership training that teaches them how to resolve conflicts, communicate effectively, and operate in a team. Friendly great communicator with a strong sense of religion, good leadership skills, and the capacity to swiftly establish a connection with a range of young people and adults.
Religious Leader, 07/2021-07/2022
The Institute of Ismaili Studies
- I was chosen to be a religious leader for a year and I played an important role by teaching the students in our community about faith, leading religious rituals and acts of worship.
Timeline
Intern Class Captain
Vitaliti
06.2023 - 09.2023
Operations Team Member
Vitaliti
03.2023 - Current
Cross Team Intern
Vitaliti
07.2022 - 03.2023
GED -
De Anza College
High School Diploma -
Evergreen Valley High School