ABID MUBARIK

A dedicated and customer-focused aviation professional with 11 years of experience in airport and airline customer service. Seeking a challenging position where I can utilize my expertise in passenger handling, customer relations, problem-solving, and airport operations to deliver exceptional service and contribute to organizational success. I aim to bring strong communication, teamwork, and a commitment to safety and service excellence while taking on greater responsibilities and advancing my career in the aviation industry.

Certificate of excellence in grooming(Indigo, 01/04/2016)

This certificate was awarded for maintining highest standard in grooming at the station level.

Certificate in excellence in grooming(Indigo 01/01/2016).This certificate was awarded for maintining highest standard in grooming at the station level.

Certificate for excellence in grooming( Indigo 01/04/2017).

This certificate was awarded for maintining highest standard in grooming at the station level.

Excellence in customer servicesIndigo, The award was for consistency in the customer service for the financial year (2017).

Leading performer recognition(.

Qatar Airways, 03/09/2026)I was awarded as a leading performer staff for the year 2025-2026 for my leading and consistent performance.

• Guest service initial training, CAE Kualaumpur(Malaysia)
• 11/2019 – 12/2019
• The training was held at the CAE academy Kualaumpur and i was trained with handling basic Airport ground operations.
• Advanced reservation and ticketing training (Navitaire and Sky speed), InterGlobe Aviation (Indigo)
• Basic airport handling procedures
• Aviation,Hospitality and Retail Management, Ligare
• 12/2014 – 03/2015
• I have attended three months diploma in AVIATION, HOSPITALITY AND RETAIL MANAGEMENT from Ligare training academy (Delhi, India) where i was imparted with basic knowledge about Aviation, Hospitality and Retail Management.