Abigail Alms
Milwaukee,WI
Summary
Proactive and meticulous professional with experience at Greenfield High School, adept in customer service and payment collection. Excelled in enhancing member satisfaction and loyalty, demonstrating strong organizational skills and a knack for maintaining cleanliness and order. Achieved significant improvements in customer engagement through effective communication and problem-solving abilities. Responsible cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Wellness Receptionist
Greenfield High School
06.2024 - Current
- Built relationships with fitness center members, as well as increased member satisfaction
- Resolved customer problems and complaints.
- Managed multiple tasks and met time-sensitive deadlines.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Collected card payments, processed transactions and updated relevant records.
Takeout Experience Associate
Murf's Frozen Custard
01.2022 - Current
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Performed cash, card, and check transactions to complete customer purchases.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Managed efficient cash register operations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Used in-store system to locate inventory and place special orders for customers.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Listened to customer needs and desires to identify and recommend optimal products.
- Built customer loyalty and retention by delivering excellent dining experiences.
Education
High School Diploma -
Greenfield High School, Greenfield, WI, USA
Greenfield, WI06-2025
Skills
- Meticulous and organized
- Customer Service
- Payment Collection
- Product restocking
- Food handling
- Sanitation
- Frying
- Food presentation
- Order prioritization
- Ingredients measuring
Volleyball
I will be attending the University of Wisconsin - Parkside starting in August of 2025 on an athletic scholarship for collegiate volleyball. I play club volleyball as well.
Certification
- CPR and AED Certified - 10/11/24 to 10/11/26
Timeline
Wellness Receptionist
Greenfield High School
06.2024 - Current
Takeout Experience Associate
Murf's Frozen Custard
01.2022 - Current
High School Diploma -
Greenfield High School, Greenfield, WI, USA
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