Abigail Archer

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• Produced written transcripts of verbal communications.
• Conducted transcription for legal proceedings, public service events and corporate meetings.
• Marked exhibits introduced into evidence for identification and incorporated into prepared transcripts.
• Increased efficiency in transcript production by utilizing audio enhancement tools to improve audio quality for transcription purposes.
• Improved client satisfaction by consistently producing high-quality transcripts that met or exceeded their expectations.
• Ensured timely delivery of accurate transcripts by prioritizing tasks and maintaining strict deadlines.

• Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
• Directed dispatching, routing, and tracking of 15+ fleet vehicles.
• Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
• Analyzed workload patterns to predict peak times, adjusting staffing levels accordingly for optimal coverage.
• Built predictive dispatch plans in order to reduce future workload and estimate with close accuracy future workloads using past data sets.
• Coordinated with drivers to facilitate efficient delivery routes and timely deliveries.
• Utilized dispatch software to enter customer orders, deliveries and receipts.
• Communicated with warehouse staff to facilitate proper loading and unloading of orders.

• Implemented effective employee training programs addressing topics such as hazardous material handling, spill response procedures, and proper waste segregation.
• Reduced environmental impact by containing spills through proper training in spill response techniques and procedures.
• Developed comprehensive spill response plans, ensuring quick and effective containment of hazardous materials in the event of an accident.
• Assisted in establishing spill response teams, equipping them with necessary tools and knowledge to respond quickly and effectively in emergency situations.
• Followed environmental protection procedures and spill response plans for maintenance activities.
• Monitored hazardous materials storage areas, ensuring proper containment procedures were followed to prevent spills or leaks.
• Managed vendor relations to assure timely deliveries and maintain positive working relationships for future business collaborations.
• Trained employees in most current regulations and practices in effort to prevent mishaps and promote overall safety.
• Enhanced workplace safety by implementing comprehensive risk assessments and safety audits.

• Conducted regular performance evaluations for team members, providing constructive feedback to promote professional growth.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Assisted with recruitment and onboarding of new employees.
• Supervised shipping and handling operations.
• Supervised shipping and receiving, distribution and workplace safety.
• Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.

• Adhered to quality control standards by routinely inspecting packages for damage or discrepancies before loading.
• Collaborated with team members to maintain a clean, organized workspace for efficient operations.
• Maintained up-to-date knowledge of company policies, procedures, and industry best practices for optimal job performance.
• Improved delivery times with strategic sorting of parcels according to routes and schedules.
• Optimized loading efficiency by assessing and organizing packages based on destination and priority.