Abigail Beatty
Grand Rapids,MI
Summary
Hardworking and passionate undergraduate student looking to grow clinical experience and make an impact on individuals' lives. Currently a senior at Grand Valley State University studying Behavioral Neuroscience. Dedicated to creating personalized experiences with others while offering professional expertise in my field of work. Known for having a positive attitude and consistently exceeding performance standards.
Overview
6
6
years of professional experience
Work History
Private Dog Sitter
Rover.com
08.2022 - Current
- Adapted to various pet personalities and quirks, creating tailored care plans for each dog's unique preferences.
- Managed challenging situations such as aggression or separation anxiety with patience and professionalism, resulting in a calm environment for both the pet and owner.
- Expanded client base through word-of-mouth referrals due to outstanding pet care services provided consistently over time.
Psychological Evaluation Proofreader
Dr. Bonnie Brown
03.2024 - 04.2024
- Enhanced publication quality by identifying and correcting grammatical, punctuation, and spelling errors.
- Facilitated timely project completion with efficient task prioritization and time management skills.
- Demonstrated strong attention to detail when working with complex technical documents containing specialized terminology or jargon.
Assistant Shop Manager
Bad Habit Shakes
03.2023 - 10.2023
- Served specialized food and beverages promptly with focused attention to customer needs.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Managed daily operations for efficient shop functioning, including staff scheduling, inventory management, and cash handling.
Recreational Facility Attendant
Grand Valley Recreation Center
01.2022 - 04.2023
- Oversaw maintenance and operation of gym equipment, maintaining safety, cleanliness, and operational efficiency.
- Monitored guests and enforced rules, maintaining safety for visitors and staff.
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
- Built and established positive relationships with patrons, team members, and supervisors.
- Trained new recreation attendants on safety procedures and customer service tactics.
Shipt Shopper
Shipt
11.2020 - 07.2022
- Increased repeat business by providing exceptional customer service and addressing any concerns promptly.
- Adapted quickly to changing inventory levels at stores, finding suitable substitutes when necessary for timely deliveries.
- Handled multiple orders simultaneously while maintaining accuracy and adhering to strict deadlines.
- Maintained a high rating as a Shipt Shopper by consistently meeting or exceeding customer expectations.
Marina Supervisor
Grand Haven Municipal Marina
04.2021 - 11.2021
- Evaluated staff performance and provided coaching to address inefficiencies.
- Maintained an overall safe work environment with employee training programs and enforcement of safety procedures.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Marina Dock Hand
Holiday Isle Marina
05.2021 - 10.2021
- Removed safety hazards, soiled items, and trash from mariners' spaces.
- Provided services to customers' boats, including pump outs, boat cleanings, and dock cleanings.
- Maintained the positive morale of the marina environment.
Marina Dock Hand
Grand Haven Municipal Marina
05.2018 - 11.2020
- Answered questions and provided information about the downtown area of Grand Haven.
- Responded to phone calls from boaters seeking a transient dock.
- Maintained the landscape of the Grand Haven Waterfront.
- Managed financial operations of the marina regarding purchasing and selling merchandise.
- Resolved conflicts due to canceled reservations, overbooking, and no-show reservations.
Education
Bachelor of Science - Behavioral Neuroscience, Minor in Psychology
Grand Valley State University
Allendale, MI04.2025
Skills
- Desire to Implement Positive Change
- Interpersonal Connection
- Patience
- Compassion and Empathy
- Self-awareness
- Leadership
- Teamwork and Collaboration
- Customer Service
- Professionalism
- Strong Work Ethic
Timeline
Psychological Evaluation Proofreader
Dr. Bonnie Brown
03.2024 - 04.2024
Assistant Shop Manager
Bad Habit Shakes
03.2023 - 10.2023
Private Dog Sitter
Rover.com
08.2022 - Current
Recreational Facility Attendant
Grand Valley Recreation Center
01.2022 - 04.2023
Marina Dock Hand
Holiday Isle Marina
05.2021 - 10.2021
Marina Supervisor
Grand Haven Municipal Marina
04.2021 - 11.2021
Shipt Shopper
Shipt
11.2020 - 07.2022
Marina Dock Hand
Grand Haven Municipal Marina
05.2018 - 11.2020
Bachelor of Science - Behavioral Neuroscience, Minor in Psychology
Grand Valley State University