Abigail Bedard
Waterloo,Iowa
Summary
Hardworking and passionate job seeker with excellent time management skills. Organized and dedicated to making sure workload is covered and customers receive helpful service in an efficient time period. Pursues every opportunity to support coworkers and address and resolve issues.
Overview
6
6
years of professional experience
Work History
Barista
Target
08.2019 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Served customers quickly and efficiently and created strategies to prevent delays.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
Barista
Starbucks
12.2017 - 08.2019
- Maintained calm in a stressful, fast paced environment
- Used POS system to accurately enter orders and process payments.
- Memorized routines, drink recipes, and correct cleaning procedures
- Heavily focused on efficient and polite customer service
Education
Associate of Arts - Public Relations
Hawkeye Community College
Waterloo, IA05.2024
Skills
- Mobile Devices
- Hospitality and Professionalism
- Financial Transactions
- Excellent Math Skills
- Team Player
- Resolving Complaints
- Exceptional Customer Service
Timeline
Barista
Target
08.2019 - Current
Barista
Starbucks
12.2017 - 08.2019
Associate of Arts - Public Relations
Hawkeye Community College