Abigail Benfer

• Communicated positively with children and guardians.

- Worked with a team of interns to create lesson plans for teachers.

- Gathered and packed lesson materials.

- Filed and organized lesson plans.

• Engaged residents through events, small groups, and personal attention.
• Provided emotional support and companionship to improve quality of life for residents.
• Helped residents build and maintain interpersonal relationships, social skills, mental abilities, and confidence.
• Scheduled movies, entertainment, and other special events.

• Engaged with guests on room requirements and amenities to promote overall satisfaction.

• Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
• Responded to customer calls to answer questions about products and services.