Summary
Overview
Work History
Education
Skills
Certificate of Excellence
Timeline
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Abigail Benton

Simpsonville,SC

Summary

Versatile and dynamic, with over 5 years of customer service excellence, notably at Crave Coffee. Demonstrated adaptability and efficiency, enhancing customer satisfaction and streamlining operations. Skilled in POS systems and fostering collaborative environments, I've effectively boosted productivity and maintained high cleanliness standards.

Overview

5
5
years of professional experience

Work History

Lead Barista

Crave Coffee
02.2023 - 09.2023
  • Maintained accurate inventory counts to meet customer demands and sustain operations.
  • Utilized strong communication skills to foster a collaborative work environment among team members, resulting in increased productivity.
  • Consistently maintained a clean and organized workspace, adhering to health and safety regulations.
  • Resolved customer complaints quickly and professionally, maintaining positive relationships with patrons.

Finished Goods Associate

Dapper Ink
12.2021 - 07.2022
  • Monitored screen printing process to ensure designs were satisfactory and free of error.
  • Stocked merchandise, clearly labeling items, and arranging according to size and design.
  • Sorted, folded, boxed and shipped screen printing products to ensure efficiency and smooth operations within the warehouse.

Head Ice Cream Maker

Brusters Ice Cream
02.2021 - 12.2021


  • Maximized product consistency by following established recipes and measuring ingredients accurately.
  • Ensured compliance with health and safety regulations by adhering to proper food handling procedures at all times.
  • Provided exceptional customer service, promptly addressing any inquiries or concerns to ensure satisfaction with their ice cream experience.
  • Maintained ingredients and supplies inventories, enabling timely stock replenishment.

Assistant Boutique Manager

Adorned
11.2018 - 12.2020
  • Enhanced customer experience by providing personalized service and addressing individual needs.
  • Managed daily operations of the boutique, ensuring a smooth and efficient workflow.
  • Contributed to a positive workplace culture by promoting teamwork, open communication, and continuous learning opportunities for staff members.
  • Maintained visual merchandising standards, creating an appealing shopping environment for customers.

Education

Graduate Certificate - Music Ministry And Discipleship

University of The Nations
Lakeside, MT.
11-2024

Certificate of Technical Studies - Phlebotomy

Phlebotomy Training Specialists
Greenville, SC.
09-2023

Graduate Certificate - Missions And Discipleship

University of The Nations
Lakeside, MT.
02-2023

High School Diploma -

Bigfork High School
Bigfork, MT.
06-2020

Skills

  • 5 years of customer service experience
  • Excellent communication skills
  • Ability to work in a fast paced, high stress environment
  • Order taking
  • Attention to detail
  • Cleanliness standards
  • POS systems
  • Efficiency
  • Adaptability to change
  • Hands on learning

Certificate of Excellence

Received a certificate of excellence as a result of exceptional performance in the execution of phlebotomy procedures.

Timeline

Lead Barista

Crave Coffee
02.2023 - 09.2023

Finished Goods Associate

Dapper Ink
12.2021 - 07.2022

Head Ice Cream Maker

Brusters Ice Cream
02.2021 - 12.2021

Assistant Boutique Manager

Adorned
11.2018 - 12.2020

Graduate Certificate - Music Ministry And Discipleship

University of The Nations

Certificate of Technical Studies - Phlebotomy

Phlebotomy Training Specialists

Graduate Certificate - Missions And Discipleship

University of The Nations

High School Diploma -

Bigfork High School

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Abigail Benton