Abigail Borja
Winter Haven,FL
Summary
Experienced in investigating and evaluating personal injury protection claims, ensuring thorough coverage verification and liability determination. Maintained comprehensive records of all activities related to claims processing, contributing to efficient workflow management. Conducted detailed examinations of medical records and bills, assessing the validity of claims through information gathered from witnesses, police reports, and relevant documentation. Demonstrated strong customer service skills while navigating complex claims scenarios, facilitating clear communication with all stakeholders involved.
Overview
11
11
years of professional experience
2013
2013
years of post-secondary education
Work History
Personal Injury Protection Adjuster
GEICO
Lakeland, Florida
12.2014 - Current
- Investigated and evaluated personal injury protection claims, verifying coverage and determining liability.
- Maintained detailed records of all activities relating to personal injury protection claims processing.
- Examined medical records, bills, and other documents related to personal injury protection claims.
- Assessed the validity of claims by obtaining information from witnesses, police reports, medical records and other relevant sources.
Education
Lake Region High School
Eagle Lake, FLSkills
- Claims investigation
- Coverage verification
- Liability determination
- Medical record examination
- Customer service
Languages
Spanish
Native/ Bilingual
Affiliations
- Sports parent, helps coach the girls
References
References available upon request.
Timeline
Personal Injury Protection Adjuster
GEICO
12.2014 - Current
Lake Region High School