Abigail Brannon
Ward,AR
Summary
Experienced with front desk management and customer service. Utilizes strong communication and problem-solving abilities to enhance client satisfaction. Track record of maintaining organized and efficient office environment.
Overview
5
5
years of professional experience
Work History
Front Office Representative
Baptist Health Medical Center
06.2024 - 03.2025
- Answered multi-line phone system and forwarded calls to appropriate individuals.
- Streamlined check-in and check-out processes for improved efficiency and guest experience.
- Maintained a clean and welcoming front office environment, creating a positive first impression for guests upon arrival.
- Received, sorted, and distributed incoming mail in assigned mail boxes.
- Directed phone inquiries, answered patients questions, and scheduled appointments.
- Scanned documentations into patients charts.
Front Desk Receptionist
Beebe School District
08.2021 - 10.2023
- Maintained open communication with parents, keeping them informed on their child''s progress throughout the program.
- Checked out students and sent them with parents.
- Handed out balances, current and past.
- Assisted in classrooms or outside activites.
Front Desk Receptionist
Smith Taylor Agency
02.2020 - 06.2021
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled meetings.
- Answered phone calls and directed to right individual.
- Gathered information over the phone.
- Collected deposits and monthly payments.
- Assisted with administrative tasks such as filing, data entry, and document preparation, supporting overall office productivity.
Education
High School Diploma -
BEEBE HIGH SCHOOL
BEEBE, AR05-2019
Skills
- Team player attitude
- Data entry proficiency
- Appointment scheduling
- Reception area maintenance
- Cash handling
Timeline
Front Office Representative
Baptist Health Medical Center
06.2024 - 03.2025
Front Desk Receptionist
Beebe School District
08.2021 - 10.2023
Front Desk Receptionist
Smith Taylor Agency
02.2020 - 06.2021
High School Diploma -
BEEBE HIGH SCHOOL
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