Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Abigail Brotman

San Rafael,CA

Summary

Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Restaurant Hostess

Flores Restaurant
Corte Madera, CA
04.2021 - 09.2021
  • Answered customer questions about hours, seating and menu information.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Collected information from arriving customers to seat groups or place them on waitlist.

Cafe Associate

Bay Club Marin
Corte Madera, CA
04.2018 - 03.2019
  • Maintained clean and presentable cafe by wiping, sanitizing and replenishing supplies frequently to support workflow efficiency and employee job tasks.
  • Wiped, sanitized and maintained floors, facility and equipment to adhere with company standards and procedures.
  • Produced food and drink products adhering to company quality and quantity standards.
  • Maintained clean and attractive product displays to entice customer purchases.
  • Operated point-of-sales system and securely handled cash and credit card payments to drive business profitability.
  • Monitored food temperatures to comply with safety regulations.
  • Replenished products daily for optimal freshness and visibility.

Education

Bachelor of Arts - Psychology

University of Oregon
Eugene, OR
06.2025

Skills

  • Front- and Back-Of-House Coordination
  • Guest Greeting and Seating
  • High-Volume Dining
  • Menu Memorization
  • Table Assignment Management
  • Wait List Management
  • Table Setting Arrangements
  • To-Go Order Preparation
  • Warm and Welcoming
  • Reservation Management
  • Phone Inquiries
  • Conflict and Complaint Resolution

Affiliations

Delta Gamma University of Oregon Chapter & Philanthropy

Certification

Currently studying to be certified as a personal trainer.

Timeline

Restaurant Hostess

Flores Restaurant
04.2021 - 09.2021

Cafe Associate

Bay Club Marin
04.2018 - 03.2019

Bachelor of Arts - Psychology

University of Oregon

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