Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
2
2
years of professional experience
1
1
Certification
Work History
To-Go Specialist
Applebee's
Vineland, NJ
08.2021 - Current
Answered calls to assist with customer questions and concerns.
Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
Received payments, returned accurate change and closed checks in POS system.
Adhered to company policies related to health codes and safety regulations at all times.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Office Assistant
Word of Life Camps
Schroon Lake, NY
06.2022 - 08.2023
Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
Answered telephones, directed calls, and took messages.
Identified issues and utilized emotional intelligence and diplomatic communication to defuse.
Helped keep the kids at the camp safe and ensure they had an organized and fun camp experience.
Assisted staff in keeping everything safe and calm.
Greeted visitors, determined their needs and directed them to the appropriate personnel.
Education
High School Diploma -
Cumberland County Technical Education Center
Vineland, NJ
06-2023
Skills
Food Plating
Customer Service
Basic Housekeeping
Order Processing
POS Operation
Safe Food Handling
Tableside Service
Sanitation Guidelines
Google suite experience
Microsoft suite experience
Affiliations
Reading
Writing
Watching Movies
Catching up with friends
Spending time with loved ones
Accomplishments
Received employee of the month November of 2022
Was a member of the National Junior Honors Society
Certification
Certificate for completing a course in Studio Production and Broadcasting