Abigail Bruno
Ocoee,FL
Overview
3
3
years of professional experience
Work History
Food Service QSR
Walt Disney Company - DIsney College Program
Orlando, Florida
06.2025 - Current
- Improved overall guest experience by providing tailored service while upholding safety standards and resolving concerns with professionalism and accuracy.
- Collaborated with diverse team members to maintain seamless operations, enhance service efficiency, and strengthen communication and teamwork skills aligned with business administration principles.
- Optimized order fulfillment and peak-period operations while delivering exceptional guest relations and conflict resolution in a high-volume, global environment.
Data Entry Operator
i3lending
Ocoee, FL
06.2022 - Current
- Analyzed client bank statements and categorized transactions to generate accurate monthly and annual spending summaries.
Processed real estate financial documents by calculating credits, debits, and pricing adjustments to ensure accuracy and compliance. - Managed large volumes of financial data in spreadsheets, verifying accuracy and resolving discrepancies to maintain reliable records.
FOH Certified Trainer
Chipotle
Winter Garden, FL
08.2023 - 06.2025
- Provided efficient customer service and order accuracy in a fast-paced environment, contributing to strong throughput and guest satisfaction.
- Cross-trained across all frontline stations to support smooth operations, adapt to business needs, and uphold Chipotle’s food safety and quality standards.
- Served as a Certified Trainer, leading the instruction, coaching, and development of new employees to improve team performance and operational consistency.
Education
Associate of Arts - Business Administration
Valencia College
Orlando, FL05-2026
Skills
- Problem Solving
- Leadership
- Communication
- Adaptability
- Team Collaboration
Technical Skills:
- Microsoft Office Suite
- Google Workspace
Timeline
Food Service QSR
Walt Disney Company - DIsney College Program
06.2025 - Current
FOH Certified Trainer
Chipotle
08.2023 - 06.2025
Data Entry Operator
i3lending
06.2022 - Current
Associate of Arts - Business Administration
Valencia College