Summary
Overview
Work History
Education
Skills
Timeline
Generic

Abigail Carpenter

Jacksonville,FL

Summary

As a detail and customer oriented Client Coordinator, with a Medical Aesthetician License, and extensive experience in front desk operations, client relations, and spa coordination, I will be a knowledgeable asset to your team. I possess in-depth knowledge of medical spa treatments, skincare procedures, and industry best practices, and ensure seamless communications between clients and providers. I am adept at managing appointments, handling administrative tasks, and providing expert guidance on treatments and skincare regimens. I am passionate about delivering exceptional customer experiences while optimizing spa efficiency and have proven to be a valuable asset to multiple medical spa operations in the past.

Overview

2026
2026
years of professional experience

Work History

Receptionist and Product Sales Specialist

Massage Bliss and Beauty
  • Confirmed appointments, communicated with clients, and updated client files and records.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
  • Provided product recommendations of our salon partnered brands, upsold products, sold memberships, and performed consistent service rebooking.
  • Addressed client concerns and managed disputes concerning client satisfaction.

Beauty Marketing and Social Media Lead

Above Average Beauty
  • Assisted Above Average Beauty Owner in creating marketing material and social media content for a new salon grand opening.
  • Analyzed local trends and assisted with pricing model, marketing plan, and social media alignment.
  • Helped individualize monthly specials and created corresponding social media marketing to help drive up clientele and revenue.

Lead Server and Bartender

Invited Clubs
04.2021 - Current
  • Provide member-focused services in a country club atmosphere whose clientele has the highest expectations of service.
  • Develop relationships with members who attend daily meals, activities, and events, then tailor services to their needs to ensure highest level of member satisfaction while also upselling based on known member preferences.
  • Consistently receive extremely favorable reviews from members stating that I enhance their experience, with many members requesting me to be assigned to assist them.

Education

Associate of Science - Business Administration

Oakland College
Auburn Hills, MI
04-2025

Medical Aesthetician Program -

Cortiva Institute
Clearwater, FL
02-2025

Licensed Facial Specialist -

American Institute of Beauty
Largo, FL
10-2024

Salon Coordinator Certification Program -

American Institute of Beauty
Largo, FL
10-2024

Skills

  • Advanced Facial Knowledge
  • Advanced Treatment Knowledge
  • Product Sales and Ingredient Knowledge
  • Management
  • Scheduling
  • Organization
  • Retailing
  • Accurate Accounting

Timeline

Lead Server and Bartender

Invited Clubs
04.2021 - Current

Receptionist and Product Sales Specialist

Massage Bliss and Beauty

Beauty Marketing and Social Media Lead

Above Average Beauty

Associate of Science - Business Administration

Oakland College

Medical Aesthetician Program -

Cortiva Institute

Licensed Facial Specialist -

American Institute of Beauty

Salon Coordinator Certification Program -

American Institute of Beauty
Abigail Carpenter