Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Abigail Colone

Boston,MA

Summary

Dynamic and dedicated professional with a strong background in customer service and teamwork, honed at City Hall Grand Hotel. Proven ability to enhance guest satisfaction through meticulous housekeeping and responsive service. Recognized for maintaining high sanitation standards and effectively managing multiple tasks in fast-paced environments.

Overview

7
7
years of professional experience

Work History

Housekeeper

City Hall Grand Hotel
12.2023 - 09.2025


  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
  • Received generous tips and thoughtful notes.

Vocalist

Uptown Music Collective
01.2019 - 01.2023
  • Developed a diverse repertoire, catering to various audiences and event requirements.
  • volunteered to help create 4 performances each year.
  • Impressed audiences with powerful vocals that showcased both technical skill and emotional depth.
  • Utilized constructive criticism from mentors or peers to continually refine performance skills and grow as an artist.
  • Performed at high-profile events, showcasing versatility and professionalism in diverse settings.

Food Runner

Williamsport Country Club
06.2019 - 01.2020
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Greeted customers and provided outstanding customer service.
  • Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.


Education

High School Diploma -

Berklee College of Music
Boston, MA
05-2027

Skills

  • Teamwork
  • Housekeeping
  • Customer service
  • Bathroom cleaning

Interests

  • Creating Music
  • Dancing
  • Singing
  • I participate in a variety of outdoor recreational activities
  • Mindfulness Practices

Timeline

Housekeeper

City Hall Grand Hotel
12.2023 - 09.2025

Food Runner

Williamsport Country Club
06.2019 - 01.2020

Vocalist

Uptown Music Collective
01.2019 - 01.2023

High School Diploma -

Berklee College of Music

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