ABIGAIL COUVILLION
Moreauville,Louisiana
Summary
Dedicated and exceptional at establishing customer loyalty and trust, this organized, focused, and dependable professional demonstrates a commitment to meticulous attention to detail. A savvy relationship-builder with expertise in cash handling, they bring a cheerful demeanor and proficiency in Quickbooks Accounting systems. Their knowledge in computer software, customer service, and MS Office allows for effective communication both verbally and in writing.
Overview
9
9
years of professional experience
Work History
Teller
First Guaranty Bank
Marksville, LA
01.2024 - 08.2024
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Processed customer transactions promptly, minimizing wait times.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
- Developed strong relationships with customers through exceptional service, fostering loyalty and trust.
- Contributed to a positive work environment by demonstrating professionalism, courteousness, and a strong work ethic.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Educated customers on use of banking website and mobile apps.
- Supported team members in achieving branch goals through collaboration, communication, and shared responsibilities.
Caregiver
Logan Lemoine
Moreauville, LA
01.2022 - 01.2024
- Performed light housekeeping duties to maintain cleanliness standards while respecting the children’s personal space.
- Built strong relationships with children to deliver emotional support and companionship.
- Engaged kids in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with feeding and monitored intake to help children achieve nutritional objectives.
Loan Processor
Steve Osman
Cottonport, LA, US
03.2017 - 09.2018
- Worked in various departments to process loans in a timely, accurate, and fair manner
- Assisted loan officers and underwriters by ensuring that loans were processed in a timely, judicious, and accurate manner
- Filed documents, scanned documents into the computer, and answering the phone on occasion
Student worker
Stacy Paulk
Marksville, LA, US
01.2016 - 01.2017
- Assisted with administrative tasks such as answering phones, coordinating files, and sorting mail
Education
Nursing - Some college (No degree)
Louisiana State University of Alexandria
Alexandria, LANursing - CNA
Central Louisiana Technical Community College
Alexandria, LA01.2017
High School -
Avoyelles High School
Moreauville, LA01.2015
Skills
- Customer loyalty
- Organizational skills
- Dependability
- Commitment
- Attention to detail
- Relationship building
- Cash handling
- Quickbooks
- Accounting systems
- Customer service
- MS Office
- Verbal communication
- Written communication
Timeline
Teller
First Guaranty Bank
01.2024 - 08.2024
Caregiver
Logan Lemoine
01.2022 - 01.2024
Loan Processor
Steve Osman
03.2017 - 09.2018
Student worker
Stacy Paulk
01.2016 - 01.2017
Nursing - Some college (No degree)
Louisiana State University of Alexandria
Nursing - CNA
Central Louisiana Technical Community College
High School -
Avoyelles High School