Summary
Overview
Work History
Education
Skills
Timeline
Generic

Abigail Crow

Atlanta,TX

Summary

I am an extremely hard worker. I am always striving to learn more and better myself. I love helping clients, and ensuring I put a smile on everyone's face. I am very detail oriented and I enjoy making sure everything is done properly and efficiently. I enjoy having a routine, but I also thrive off of new experiences and challenges. I am an excellent problem solver, and I am great at thinking outside the box to come up with solutions. I have experience with handling clients sensitive financial and medical information. I have a pleasant phone presence, and know how to put clients at ease.

Overview

9
9
years of professional experience

Work History

Phlebotomist

Christus St Michael's
01.2021 - Current
    • Demonstrated expertise in proper equipment use, blood volume requirements, and testing protocols
    • Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
    • Instructed patients on urine, stool and other bodily fluid specimen collection
    • Helped clinical staff with urgent diagnostic needs, prioritizing STAT tests
    • Maintained accuracy and confidentiality through proper chart management in EMR system
    • Collaborated with attending physicians and nurses regarding testing and procedures
    • Complied with health and safety standards and regulations.

Store Manager

Cottonwood Financial
01.2018 - 01.2021
  • Trained staff to deliver outstanding customer service
  • Wrote order supply requests to replenish merchandise
  • Completed weekly schedules according to payroll policies
  • Performed assigned projects and completed checklists in an efficient and accurate manner
  • Delivered excellent customer service by greeting and assisting each customer
  • Delegated work to employees based on shift requirements, individual strengths and unique training
  • Resolved customer problems by investigating issues, answering questions and building rapport
  • Maintained and processed invoices, deposits and money logs
  • Developed budgets and strategic plans for day-to-day operations
  • Recommended loan approvals and denials based on customer loan application reviews
  • Observed all regulatory, compliance and security policies and procedures to keep data as safe as possible from breaches.

Shift Manager

McDonald's
01.2015 - 01.2018
  • Excelled in every store position and regularly backed up front-line staff to keep expertise fresh and relevant
  • Checked meat temperatures prior to plating and serving dishes, upholding strict standards for food safety and preparation
  • Maintained skill level of kitchen staff by properly coaching, counseling and disciplining employees
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity
  • Oversaw scheduling and inventory management
  • Efficiently addressed customer issues to ensure quick and successful resolution
  • Educated customers on promotions to enhance sales
  • Carried out opening and closing functions to meet operational needs underpinning strong customer service.

Education

Associate Degree in Nursing -

Texarkana College
Texarkana, TX
05.2024

High School Diploma -

General Studies Options Academic Alternative High School
Texarkana, TX
05.2016

Skills

    • Arterial Blood Draws
    • Phlebotomy Technician
    • Blood culture collection
    • Certified in CPR/AED
      • Specimen Collection
      • Attention to Detail
      • Workload Management

Timeline

Phlebotomist

Christus St Michael's
01.2021 - Current

Store Manager

Cottonwood Financial
01.2018 - 01.2021

Shift Manager

McDonald's
01.2015 - 01.2018

Associate Degree in Nursing -

Texarkana College

High School Diploma -

General Studies Options Academic Alternative High School

Similar Profiles

CREATE PROFILE
Abigail Crow