Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nathalie Gomes

Medical Assistant
Spring Hill,FL

Summary

To obtain a position within the medical field, with potential for growth.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Phlebotomist

Octapharma
06.2022 - Current
  • Responsible for the efficient and effective collection of plasma from donors by performing venipuncture, monitoring the pheresis and following Standard Operating Procedures, (SOPs)
  • Use personal Digital Assistant, (PDA) to record incidents that occur during pheresis process, such as machine alerts and alarm, volume variance and donors adverse reaction
  • Collect sample blood, by using a 17 gauge needle from donors for testing
  • Experience in set up, disconnects, and operate the automated plasmapheresis machine; including, daily troubleshooting, daily, weekly, and monthly maintenance of equipment
  • Comply with federal, state, and local company-specific regulations related to quality control.

Medical Assistant

Access Healthcare Physicians, LLC
05.2022 - 12.2022
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens
  • Prepared initial patient charts for admission
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed
  • Obtained pre- and post-treatment vital signs and weight
  • Collected and documented patient medical information such as blood pressure and weight
  • Obtained client medical history, medication information, symptoms and allergies
  • Called and faxed pharmacies to submit prescriptions and refills
  • Monitored patients' response to dialysis therapy and reported any unusual findings to nurse supervisor
  • Obtained all prescribed laboratory testing.

Phlebotomist

Embry Health
01.2022 - 05.2022
  • Greet patient in a professional/empathetic manner
  • Collect throat and/or nasal swab specimens from customers for diagnostic testing purposes
  • Perform venous puncture in an outdoor drive-thru test site setting
  • Use AthenaNet or other software for customer charting and database
  • Create lab orders and print lab requisitions
  • Schedule patient appointments and follow-up appointments if necessary
  • Contribute to the overall success of the site
  • Followed established CDC and company guidelines and procedure.

Phlebotomist

Aerotek
04.2021 - 05.2021
  • Collect blood samples from patients
  • Label vials with patient names and dates
  • Expect to work with a large number of patients varying in age and health status
  • Be friendly, courteous and sympathetic when it comes to working with patients
  • Practice infection control standards at all times when working with patients and equipment.

CNA - Certified Nursing Assistant

IntelyCare
03.2019 - 01.2021
  • Provided patients/residents with care and companionship
  • Monitored vital signs
  • Served meals, and recorded resident care daily
  • Assisted residents with activities of daily living, and giving proper hygiene
  • Aided in lifting residents when necessary
  • Changed bed linens, cleaned and sanitized rooms
  • Performed post-mortem care, if needed
  • Attention to detail, consistency, verbal and written communication
  • Interpersonal record-keeping, knowledge of medical terminology and understanding of common disorders.

Phlebotomist

Labcorp
09.2020 - 11.2020
  • Arrange daily activities based on urgency of requests for fluid samples
  • Identify patients and their personal information using their ID, documents or other means
  • Determine the right venipuncture method based on patient age, health etc
  • Reassure patients and help them relax
  • Find veins that are suitable for puncture
  • Draw blood using sterilized needles, vials and other equipment.

Phlebotomist

Quest Diagnostics
08.2020 - 09.2020
  • Greeted patients at the door during Covid-19 Pandemic in a helpful and polite manner
  • Sanitize Triage area after every patient and took temperature
  • Possess excellent patient-relations skills-known for having a gentle touch to alleviate patient anxieties
  • Demonstrated knowledge of medical technology, control procedures, quality assurance support and data entry
  • Determine the right venipuncture method based on patient's age, in order to apply proper techniques when drawing samples.

Phlebotomist

Oak Hill Hospital
01.2019 - 06.2019
  • Built trust and minimized patient discomfort during phlebotomy procedures
  • Verified quality of specimens by centrifuging specimens for logistics courier to pick up
  • Performed 40 -50 blood draws per day
  • Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles, and straight needles
  • Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws
  • Enforced infection control and sharps disposal procedures to protect patients, co-workers, and self
  • Labeled blood vials with critical information like time of collection, date, and patient name
  • Maintained fully-stocked phlebotomy cart, carrier, and station
  • Verified collection orders and communicated discrepancies to nurses
  • Maintained strict patient privacy and confidential patient information, taking care to meet all HIPAA guidelines and statues for data security.

Patient Care Technician/Phlebotomist

BayCare
06.2015 - 10.2018
  • Collected and labeled blood cultures and blood specimens to prepare for delivery to laboratory
  • Obtained patient vital signs and reported results to staff nurse or physician to note changes from prior measurements
  • Assessed patients to identify lacerations, contusions and other physical symptoms in need of further attention
  • Treated patients suffering from trauma, acute chest pain, respiratory failure and drug overdoses
  • Communicated with patients to ensure quality of care and develop care plans
  • Performed 12-leads EKG, Glucose, Bladder Scan, insertion and removal
  • Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage
  • Prepared lab requisitions for prescribed or stat lab specimens during emergencies
  • Provided personal nursing care in pre- and post-operative situations
  • Collected lab specimens in adherence with safety protocols for patient tests
  • Obtained patient vital signs and reported results to staff nurse or physician to note changes from prior measurements
  • Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising
  • Assessed patients to identify lacerations, contusions and other physical symptoms in need of further attention
  • Trained in Glucose, EKG, Bladder Scan, Foley Latherer insertion and removal
  • Promoted a kind, compassionate environment, utilizing active listening and effective communication skills.

Patient Care Technician/Phlebotomist

Rhode Island Hospital
05.2007 - 06.2013
  • Obtained blood samples for medical testing and transfusion through venipuncture, including, capillary puncture
  • Follow infection-control and safety procedures in carrying out phlebotomy functions
  • Build trust and minimize patient's discomfort during phlebotomy procedures while efficiently collecting blood specimens
  • Assisted with patient admission, discharge and transfer to maximize facility efficiency
  • Responded to patient alarms and requests to assess needs and obtain necessary care for medical and personal concerns
  • High clinical skills, use of electronic medical recording and knowledge in HIPAA Regulations
  • Maintained positive relationships with patients, families, physician, co-workers, and other department within hospital and management in creating an enthusiastic working environment
  • Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising
  • Assessed patients to identify lacerations, contusions and other physical symptoms in need of further attention
  • Used clinical skills to conduct lab draws, assess vital signs, complete glucose evaluations and treat pre-and post-operation patients.

Education

Associate in Paralegal -

Community College of Rhode Island

Skills

  • Patient Care
  • Phlebotomy
  • CPR Certified
  • Venipuncture
  • Phlebotomist
  • EKG
  • Scheduling
  • ADLs
  • Vital signs
  • Anatomy knowledge
  • Triage
  • EMR systems
  • Alzheimer's care
  • Laboratory experience
  • Specimen collection / processing
  • Infection control
  • Patient monitoring
  • Critical care experience
  • Hospice care
  • Clinical laboratory experience
  • Phlebotomy (8 years)
  • Drawing blood (8 years)
  • Data entry (Less than 1 year)
  • Hipaa (10 years)
  • Quality control (10 years)
  • Vital Signs Experience (10 years)
  • EMR Systems (8 years)
  • Patient Care (10 years)
  • Laboratory Experience (8 years)
  • Infection Control Training (10 years)
  • Laboratory Procedures (1 year)
  • Medical Terminology (10 years)
  • Administrative Assistant (2 years)
  • Front Desk (2 years)
  • Microsoft Office (5 years)
  • Customer Service (10 years)
  • Parak (1 year)
  • Paralegal Assistant (1 year)
  • Medical Imaging
  • Quality Assurance
  • Data entry
  • HIPAA
  • Quality Control
  • Patient Education
  • Colostomy care
  • Organization and planning
  • Speaking clearly
  • Basic Life Support Certification
  • Acute and rehabilitative care
  • OR and ER experience
  • Blood Withdrawal certification
  • Setting appointments
  • Flow sheet charting skilfulness
  • Extensive ER experience
  • Charting
  • Talent in obtaining/charting vital signs
  • Cultural awareness and sensitivity
  • Interpersonal skills (10 years)
  • Laboratory techniques
  • Documentation review
  • Public relations
  • Time management
  • Primary care
  • Medical collection
  • Typing
  • Caregiving
  • Clerical experience
  • Hospital experience
  • Medical scheduling
  • Customer service
  • ICU Experience
  • Medical Records
  • Communication skills
  • Computer literacy
  • Computer skills
  • Microsoft Office
  • Bilingual
  • Medical terminology
  • EHR systems
  • FDA regulations
  • English
  • Customer support
  • Medicare
  • Blood sampling
  • Butterfly needle technique
  • Sample and specimen collection
  • HIPAA Compliance
  • Venipuncture Expertise
  • Patient confidentiality
  • Blood collection techniques
  • Specimen labeling procedures
  • Communication abilities
  • Patient support
  • Blood culture collection
  • Capillary puncture
  • Data Entry
  • Specimen Preparation
  • Medical terminology knowledge
  • Infection Control
  • Paperwork Processing
  • Pediatric phlebotomy
  • Recording data
  • Patient preparation
  • Syringe method
  • Quality control guidelines
  • Sample storage
  • Geriatric phlebotomy
  • Skin puncture
  • Adaptable approach
  • Medical Records Management
  • Health Education
  • Hemoglobin Testing
  • Medical office administration
  • Medical Records Maintenance
  • Medical Testing
  • Medical Records Review
  • Diagnostic Testing
  • Attention to Detail
  • Customer Service
  • Specimen Collection
  • Butterfly Venipuncture
  • Phlebotomy Technician (PT)
  • Finger Stick Method
  • Sample Processing
  • Decision-Making
  • Certified in CPR/AED
  • CPR/AED
  • Phlebotomy Technician
  • Data Confidentiality
  • Sample Collection
  • Team Leader
  • Goal Minded
  • Blood Culturing
  • Staff Phlebotomy Training
  • Patient Monitoring
  • Glucose Screening
  • Staff Collaboration
  • Phlebotomy Technician (NCPT)
  • Workload Management
  • Relationship Building
  • Appointment Scheduling
  • Lab Reporting
  • Patient Relations
  • Stress Management
  • Arterial Blood Draws
  • Biohazard Policy Compliance
  • Injection Administration
  • Medical History Taking
  • Instrument Sterilization
  • Sample and Form Matching
  • Heartsaver First Aid CPR AED (First Aid CPR AED)
  • Scheduling Software
  • Donor Phlebotomy Technician
  • Heartsaver First Aid CPR AED
  • Mentoring and Coaching
  • Process Monitoring
  • Heartsaver CPR AED
  • Machine Calibration
  • Heartsaver First Aid (First Aid)
  • Complex Terminology Interpretation
  • Heartsaver First Aid
  • Certified Phlebotomy Instructor (CPI)
  • Donor Phlebotomy Technician (DPT)
  • Heartsaver CPR AED (CPR AED)
  • Certified Phlebotomy Instructor
  • Customer Support
  • Team Coordination

Certification

  • CNA
  • CPR Certification
  • First Aid Certification
  • Certified Phlebotomy Technician
  • AED Certification
  • State Tested Nursing Assistant
  • BLS Certification

Timeline

Phlebotomist

Octapharma
06.2022 - Current

Medical Assistant

Access Healthcare Physicians, LLC
05.2022 - 12.2022

Phlebotomist

Embry Health
01.2022 - 05.2022

Phlebotomist

Aerotek
04.2021 - 05.2021

Phlebotomist

Labcorp
09.2020 - 11.2020

Phlebotomist

Quest Diagnostics
08.2020 - 09.2020

CNA - Certified Nursing Assistant

IntelyCare
03.2019 - 01.2021

Phlebotomist

Oak Hill Hospital
01.2019 - 06.2019

Patient Care Technician/Phlebotomist

BayCare
06.2015 - 10.2018

Patient Care Technician/Phlebotomist

Rhode Island Hospital
05.2007 - 06.2013

Associate in Paralegal -

Community College of Rhode Island

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