Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Abigail Dawson

Kennesaw,GA

Summary

Dependable Crew Member with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty.

Overview

3
3
years of professional experience

Work History

Crew Leader

Peace Cafe
Kennesaw, GA
08.2023 - 01.2024
  • Mentored newly hired crew members to prepare each for job roles.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Served food quickly for positive guest experiences.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Wiped down tables and equipment, swept and refilled stock.
  • Restocked kitchen supplies including food products and utensils.
  • Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
  • Checked expiration dates on all products before serving them to customers.
  • Monitored quality of food served to ensure it met company standards for presentation and temperature.
  • Educated customers on menu items, product ingredients and nutritional values.
  • Answered phone calls promptly to provide accurate information about menu items or prices.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Trained new team members on store operations related to the prepared foods department.
  • Followed recipes for preparing various types of hot and cold foods.
  • Adhered to company policies regarding health codes and safety regulations.

Intern

Piedmont Hospital
Monroe, GA
08.2022 - 05.2023
  • Worked with team members to promote great customer service and pleasant work environment.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Administered injections, medications and treatments as directed by the physician.
  • Documented notes during patient visits.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Documented and took vitals of various patients experiencing critical health conditions.
  • Educated patients about medications, procedures and physician's instructions.
  • Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
  • Provided assistance to medical staff in performing minor surgical procedures.
  • Prepared laboratory specimens for analysis and organized lab results for review by the physician.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Educated patients on healthcare topics such as nutrition and disease prevention methods.
  • Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.

Crew Team Member

Blue Rooster
Monroe, GA
06.2021 - 08.2021
  • Cleaned work areas regularly throughout shift.
  • Operated cash register accurately and efficiently.
  • Provided excellent customer service at all times.
  • Restocked items on shelves as needed.
  • Assisted customers with orders and inquiries.
  • Washed dishes, cleaned countertops and sanitized high-use areas.
  • Greeted customers and cultivated positive experiences in line with company standards.
  • Greeted customers in a friendly manner upon entering the store.
  • Resolved conflict according to company protocols.
  • Prepared sandwiches and drinks for customers according to their specifications.
  • Presented orders to guests within anticipated service times.

Education

Bachelor of Science - Biology

Kennesaw State University
1000 Chastain Rd NW, Kennesaw, GA 30144
05-2027

High School Diploma -

Loganville High School
149 Old Zion Cemetery Rd, Loganville, Ga 30052
05-2023

Skills

  • Proactive Problem Solving
  • Multitasking and Organization
  • Rational Decision-Making
  • Teamwork and Collaboration
  • Team Management
  • Customer Service
  • Cleaning
  • Positive Attitude
  • Organizing Work Stations
  • Clear Communication
  • Flexible Schedule
  • Creativity and Innovation
  • Complex Problem-Solving

Affiliations

  • Two-dimensional Art and Design
  • Mind and Body Meditation
  • Long Distance Running

Timeline

Crew Leader

Peace Cafe
08.2023 - 01.2024

Intern

Piedmont Hospital
08.2022 - 05.2023

Crew Team Member

Blue Rooster
06.2021 - 08.2021

Bachelor of Science - Biology

Kennesaw State University

High School Diploma -

Loganville High School

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Abigail Dawson