Abigail Deurloo
Brownsburg,IN
Summary
Dedicated professional with proven performance in management, leadership, and communication. Detail-oriented in problem solving and planning. I am ready to make an immediate contribution to your organization!
Patient-focused professional equipped with administrative and customer service expertise. Helps keep healthcare services proceeding smoothly by coordinating communications, referrals, and policy enforcement. Talented in finding balanced solutions and resolving conflicts.
Overview
2
2
years of professional experience
Work History
Care Coordinator
Eskenazi Health-Midtown Mental Health
Indianapolis, Indiana
06.2024 - Current
- Provided case management services to ensure the delivery of quality care.
- Ensured compliance with state regulations related to healthcare service provision.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Monitored and evaluated patient progress, adjusting treatment plans as needed.
- Provided emotional support to patients dealing with difficult health issues.
Teacher
Hope & Joy Academy
Brownsburg, USA
06.2023 - 06.2024
- Developed and maintained classroom environment conductive to learning and appropriate for social and emotional development of students
- Organized and used variety of teaching techniques, maximizing individual and group learning
- Engaged students in critical thinking skills through inquiry-based activities and encouraged creative problem solving
- Developed innovative ways to engage reluctant learners by incorporating music, art, or literature into daily lessons
Manager
Maurice’s
Brownsburg, USA
09.2022 - 04.2023
- Utilized strong analytical and problem-solving skills to address operational issues
- Assigned, prioritized, and delegated tasks and responsibility to departmental employees
- Implemented cost reduction measures without compromising quality or client satisfaction
- Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service
Education
College of Education and Behavioral Science - Psychology
University of Indianapolis
05.2024
Skills
- Creative Lesson Plan Development
- Group and Individual Instruction
- Communication
- Instructional Methods
- Performance Assessment
- Effective Listening
- Public Relations
- Documentation
- Critical Thinking
- Discharge planning
- Care planning
- Client relationship management
- Crisis intervention
- Patient assessment
Timeline
Care Coordinator
Eskenazi Health-Midtown Mental Health
06.2024 - Current
Teacher
Hope & Joy Academy
06.2023 - 06.2024
Manager
Maurice’s
09.2022 - 04.2023
College of Education and Behavioral Science - Psychology
University of Indianapolis