Summary
Overview
Work History
Education
Skills
Certification
Clinical Experience
Languages
Timeline
Generic

Abigail Dickman

Lenoir City,TN

Summary

Dedicated and bilingual nursing student seeking to apply clinical experience and patient-centered care skills in a registered nurse role within women’s health, pediatrics, or acute care settings. Committed to delivering safe, compassionate, and evidence-based care as a future BSN-prepared nurse.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Receptionist

Urgent Family Care
Knoxville, TN
12.2023 - Current
  • Provide front-line support by checking in patients, verifying insurance, collecting copays, and ensuring accurate documentation while maintaining HIPPA compliance.
  • Coordinate communication between patients and clinical staff, manage high-volume calls, and contribute to efficient clinic flow with strong organizational and customer service skills.

Shift Supervisor/Barista

Starbucks Co.
Knoxville, TN
08.2020 - 12.2023
  • Led store operations during shifts by supporting team members, resolving customer concerns, handling cash management, and keeping things running smoothly.
  • Trained new hires and provided ongoing coaching while managing inventory, placing orders, and maintaining a well-stocked, efficient work environment.

Education

Bachelor of Science - Nursing

South College
Knoxville, Tennessee
12.2025

General Associates of Sciences - A.S.

Pellissippi State Community College
Knoxville, Tennessee
01.2023

Skills

  • Patient care
  • Electronic health records
  • Medical terminology
  • Customer service
  • Team collaboration
  • Time management

Certification

  • Basic Life Support (BLS)- American Heart Association, Exp. June 2025
  • National Institutes of Health Stroke Scale (NIHSS), Exp. June 2025

Clinical Experience

University of Tennessee Medical Center, Knoxville, TN

  • Adult Health III — Summer 2025
  • Adult Health II — Summer 2025
  • Labor & Delivery / Postpartum — Winter 2025
  • Adult Health I — Winter 2025

Community Health Clinicals

  • KARMS, Kim’s Health Center, Food Pantry, Care Cuts (RAM) — Summer 2025

East Tennessee Children’s Hospital, Knoxville, TN

  • Pediatrics — Summer 2025

Parkwest Medical Center, Knoxville, TN

  • Nursing Fundamentals — Fall 2024
  • Physical Assessment — Summer 2024

Peninsula Behavioral Health Hospital, Knoxville, TN

  • Mental Health Nursing — Fall 2024

Languages

English
Professional
Spanish
Professional

Timeline

Receptionist

Urgent Family Care
12.2023 - Current

Shift Supervisor/Barista

Starbucks Co.
08.2020 - 12.2023

Bachelor of Science - Nursing

South College

General Associates of Sciences - A.S.

Pellissippi State Community College

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