ABIGAIL D'ITALIA
Charleston,SC
Summary
Hardworking, motivated Server/Bartender with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
3
3
years of professional experience
Work History
Bedford Falls
Bedford Falls
Charleston, SC
10.2023 - Current
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Assisted in training new team members on proper procedures and policies.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Operated POS terminals to input orders, split bills and calculate totals.
- Provided exceptional service to high volume of daily customers.
Bartender, Cocktail Server
The Commodore
Charleston , SC
02.2024 - 05.2024
- Provided excellent customer service at all times.
- Prepared and served alcoholic beverages in accordance with company standards.
- Trained new bartenders and servers.
- Remained calm and poised during busy periods, promoting great customer service to guests.
Server
Celebration Town Tavern
Kissimmee, FL
04.2023 - 10.2023
- Provided exceptional service to high volume of daily customers
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
Bartender
Whiskey On Water
Worcester, MA
09.2021 - 03.2023
- Balanced daily registers and generated sales reports for management
- Upsold customers from shelf to premium brands to help boost sales
Server , Bartender
THE TAVERN ON THE WHARF
PLYMOUTH, MA
03.2021 - 02.2022
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Menu memorization, Order taking, Food and beverage handling, menu upselling, promote specials.
- Customer service, Cash report generation, trained in toast and union point of sales systems.
Education
Bachelor of Science - Communications
UNIVERSITY OF MASSACHUSETTS AMHERST
05.2021
Skills
- Exceptional customer service
- Engaging personality
- Safe Food Handling
- Handling Difficult Customers
- Positive and professional
- Menu knowledge
- Effective customer upselling
- High-volume dining
- Service-oriented mindset
Timeline
Bartender, Cocktail Server
The Commodore
02.2024 - 05.2024
Bedford Falls
Bedford Falls
10.2023 - Current
Server
Celebration Town Tavern
04.2023 - 10.2023
Bartender
Whiskey On Water
09.2021 - 03.2023
Server , Bartender
THE TAVERN ON THE WHARF
03.2021 - 02.2022
Bachelor of Science - Communications
UNIVERSITY OF MASSACHUSETTS AMHERST
Similar Profiles
Michelle ChapmanMichelle Chapman
Medication Nurse at Bedford FallsMedication Nurse at Bedford Falls
Brittany WilsonBrittany Wilson
Server at Verena at Bedford FallsServer at Verena at Bedford Falls
Tim MeehleTim Meehle
IT Director / Lead Developer at Bedford Falls Book FairsIT Director / Lead Developer at Bedford Falls Book Fairs