Abigail Earley
Lake Lure,NC
Summary
Dynamic barista with a proven track record at Ingles Lake Lure Starbucks, excelling in beverage preparation and exceptional customer service. Recognized for training new staff and enhancing workflow efficiency. Skilled in cash handling and inventory management, I thrive in fast-paced environments while fostering positive customer relationships.
Overview
3
3
years of professional experience
Work History
Barista
Ingles Lake Lure Starbucks
Lake Lure, NC
03.2025 - 09.2025
- Prepared high-quality beverages consistently according to customer preferences and company standards.
- Maintained cleanliness and organization of workstations and equipment to ensure efficient service.
- Provided exceptional customer service by actively engaging with customers and addressing their needs.
- Assisted in training new baristas on beverage preparation and operational procedures.
- Monitored inventory levels, restocked supplies, and reported shortages to management promptly.
- Handled cash transactions accurately while maintaining a balanced cash register at all times.
- Collaborated with team members to improve workflow efficiency during peak hours of operation.
Cashier
Hobby Lobby
Spindale, NC
10.2023 - 03.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and selections.
- Maintained cleanliness and organization of checkout area and merchandise displays.
- Handled cash and credit transactions with accuracy to ensure balanced registers.
- Provided excellent customer service to enhance shopping experience and foster loyalty.
- Collaborated with team members to restock shelves and maintain inventory levels.
- Resolved customer complaints promptly, ensuring satisfaction and retention.
- Trained new cashiers on operational procedures and customer service standards.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Ice Cream Scooper/ Cashier
Scoop in Forest City
Forest City, NC
02.2023 - 10.2023
- Provided exceptional customer service by promptly serving ice cream and addressing inquiries.
- Maintained cleanliness and organization of the scooping area to ensure a pleasant environment.
- Assisted in inventory management by restocking supplies and monitoring product freshness.
- Collaborated with team members to enhance workflow efficiency during peak hours.
- Executed daily operations with attention to quality and adherence to safety standards.
- Trained new staff on proper scooping techniques and customer engagement practices.
- Implemented best practices for maintaining equipment, ensuring optimal performance and longevity.
- Maintained cleanliness of the store through sweeping, mopping, and sanitizing workstations for an enjoyable environment.
- Managed time effectively during peak periods to provide fast service without compromising product quality or presentation.
- Served customers with speed and detail orientation, keeping team running smoothly throughout service fluctuations.
- Provided details on seasonal flavor availability, ice cream source, allergens, and specials.
- Kept work area tidy and sanitary, promptly addressing spills, and other messes.
- Demonstrated adaptability in learning various roles within the store such as cashiering, refilling toppings bar or cleaning duties when needed.
- Provided exceptional customer care through active listening skills and addressing concerns promptly.
- Operated cash registers and processed payments accurately.
- Greeted customers upon entering the store, creating a welcoming atmosphere that encouraged repeat business.
- Carried out cash and card transactions quickly and thoughtfully.
- Scooped ice cream into cones and dishes while remaining mindful of portion sizes.
- Maintained cleanliness and organization in establishment.
- Handled customer inquiries about flavors, ingredients, and potential allergens with knowledge and professionalism.
Education
High School Diploma -
R-S Central High School
Rutherfordton, NC06.2025
Skills
Time management
Friendly and outgoing
Attention to detail
Team player
Problem-solving
Cash handling
Opening and closing duties
Active listener
Cleanliness
Exceptional customer service
Team leadership
Adaptive and creative
Order taking
Cash register operation
Decision-making
Espresso machine operation
Safe food handling
Beverage preparation
Excellent memory
Food preparation
Menu memorization
Coffee machinery
Professional demeanor
Coffee expertise
Inventory management
Performance improvement
Quality control
New hire training
Drink customization
Latte art
Food running
Excellent math skills
Ordering procedures
Sales expertise
Product displays
Cooking
Multitasking and organization
Team collaboration
Verbal and written communication
Table setting
Opening and closing coordination
Dining room maintenance
Solid problem solver
Front counter maintenance
Display case merchandising
Positive and professional
Speedy and efficient
Ingredient restocking
Customer service
Teamwork and collaboration
Adaptable and flexible
Reliable and dependable
Cleaning and sanitizing
Hospitality and professionalism
Active listening
Multitasking
Relationship building
Cash register operations
Timeline
Barista
Ingles Lake Lure Starbucks
03.2025 - 09.2025
Cashier
Hobby Lobby
10.2023 - 03.2025
Ice Cream Scooper/ Cashier
Scoop in Forest City
02.2023 - 10.2023
High School Diploma -
R-S Central High School