Abigail Elder
8019 N. Lake Cir. Granite Bay,CA
Summary
Dynamic professional with a proven track record at California State Parks - Gold Fields District, excelling in assisting emergency response and visitor satisfaction through exceptional verbal communication and problem-solving skills. Demonstrated adaptability and professionalism, enhancing marketing efforts and guest services. Reliable team player skilled in customer support and conflict resolution, ready to bring multitasking abilities to new challenges.
Overview
8
8
years of professional experience
Work History
Park Aide
California State Parks - Gold Fields District
04.2022 - Current
- Supported emergency response efforts by effectively communicating critical information to relevant personnel.
- Utilized strong problem-solving skills to address visitor complaints, resulting in improved overall satisfaction rates.
- Contributed to successful marketing campaigns by providing content for promotional materials highlighting key features of the park facilities and attractions.
- Ensured park safety by conducting regular facility inspections and promptly reporting maintenance issues.
- Enhanced visitor experience by providing exceptional guest services and answering park-related inquiries.
- Handled visitor inquiries professionally and courteously, addressing concerns effectively to ensure satisfaction.
Cashier/ Customer Support
The Yogurt Shop/ Frozen In Time
04.2017 - 10.2022
- Operated cash register to record transactions accurately and efficiently.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked flexible schedule and extra shifts to meet business needs.
- Learned duties for various positions and provided backup at key times.
Education
In Progress -
University of Oregon
Eugene, ORHigh School Diploma -
Del Oro Highschool
Loomis, CA06-2019
Skills
- Training/ Leadership
- Verbal Communication
- Adaptability
- Professionalism
- Customer Support
- Collaboration
- Conflict Resolution
- Multitasking
- Reliability
Additional Information
References:
- Alison Bates / Owner of The Yogurt Shop & Frozen In Time
1 (916) 871-9573
- Eric Dales / Supervising Ranger at The California State Parks
1 (916) 770-0033
Timeline
Park Aide
California State Parks - Gold Fields District
04.2022 - Current
Cashier/ Customer Support
The Yogurt Shop/ Frozen In Time
04.2017 - 10.2022
In Progress -
University of Oregon
High School Diploma -
Del Oro Highschool
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