Abigail Endean
Carpentersville,IL
Summary
Dynamic and results-driven professional with extensive experience in customer service and team leadership at MOD Pizza. Proven ability to enhance guest experiences through strong multitasking and effective communication. Skilled in training staff and managing operations, ensuring high standards of service and satisfaction. Committed to fostering a welcoming environment and driving sales.
Overview
2026
2026
years of professional experience
Work History
Team Leader
MOD Pizza
- Led daily operations, ensuring team adherence to quality and customer service standards.
- Trained new employees on efficient workflow and company management
- Monitored inventory levels, coordinating with suppliers to maintain stock availability.
Waitress
Chili's Bar and Grill
South Elgin, IL
05.2024 - 10.2025
- Delivered exceptional customer service in fast-paced dining environment.
- Managed multiple tables efficiently, ensuring timely order delivery and guest satisfaction.
- Collaborated with kitchen staff to fulfill special requests and dietary restrictions.
- Maintained cleanliness and organization of dining area, enhancing overall guest experience.
- Assisted in training new team members on restaurant protocols and service standards.
- Upsold menu items to enhance customer dining experience and boost sales revenue.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Receptionist
Headquarters Spa
Elgin, IL
06.2018 - 12.2019
- Greeted and assisted clients, ensuring a welcoming atmosphere.
- Managed appointment scheduling and maintained accurate client records.
- Handled incoming calls, directing inquiries to appropriate staff members.
- Processed payments and managed cash register operations efficiently.
Education
High School Diploma -
South Elgin High School
South Elgin, IL05.2021
Skills
Greeting guests
Customer service
Strong multitasking
Food running
Timeline
Waitress
Chili's Bar and Grill
05.2024 - 10.2025
Receptionist
Headquarters Spa
06.2018 - 12.2019
Team Leader
MOD Pizza
High School Diploma -
South Elgin High School