Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
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Abigail Faix

Summary

Driven and collaborative professional focused on quality and positivity.

Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Administrative Assistant

SHELBY & THORPE PLC
12.2024 - Current
  • Oversaw management and maintenance of sensitive client information, ensuring accuracy and confidentiality in all processes.
  • Designed and implemented an organized filing system to facilitate workflow in a high-volume environment.
  • Engaged with clients consistently to deliver updates, outline documentation needs, and maintain transparency throughout the tax preparation process.

Welcome Center Supervisor

YMCA of Metro Detroit
09.2025 - 12.2025
  • Supervised daily operations, ensuring adherence to safety protocols and organizational policies.
  • Developed training programs for staff, enhancing team performance and service delivery.
  • Implemented scheduling systems to optimize resource allocation and improve efficiency.
  • Evaluated program effectiveness, providing feedback for continuous improvement initiatives.

Student Board Operator/Announcer & Broadcasting Internship

PUBLIC RADIO 90 NORTHERN MICHIGAN UNIVERSITY
01.2021 - 05.2024
  • Researched local and state news outlets to identify relevant events and stories for broadcast, ensuring timely and accurate coverage.
  • Conducted phone interviews with local professionals and community members to gather credible information and firsthand perspectives.
  • Wrote, edited, and recorded news stories, interviews, and announcements for on-air broadcast with clear, engaging delivery.
  • Produced and automated daily broadcasting playlists to maintain consistent station programming and smooth transitions between segments.
  • Announced state and local news stories live over public radio, maintaining a professional and informative on-air presence.

Education

Bachelor of Science - Multimedia Journalism, Political Science

NORTHERN MICHIGAN UNIVERSITY
Marquette, MI
05-2024

Skills

  • MS Office, Google Suite, Adobe Illustrator, Final Cut Pro
  • Critical thinking
  • Office management
  • Professional communication
  • Data entry
  • Customer and client relations

Certification

  • Google Project Management Professional Certificate, Coursera - Sept 2025 - Feb 2026

Timeline

Welcome Center Supervisor

YMCA of Metro Detroit
09.2025 - 12.2025

Administrative Assistant

SHELBY & THORPE PLC
12.2024 - Current

Student Board Operator/Announcer & Broadcasting Internship

PUBLIC RADIO 90 NORTHERN MICHIGAN UNIVERSITY
01.2021 - 05.2024

Bachelor of Science - Multimedia Journalism, Political Science

NORTHERN MICHIGAN UNIVERSITY