Driven and collaborative professional focused on quality and positivity.
Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Administrative Assistant
SHELBY & THORPE PLC
12.2024 - Current
Oversaw management and maintenance of sensitive client information, ensuring accuracy and confidentiality in all processes.
Designed and implemented an organized filing system to facilitate workflow in a high-volume environment.
Engaged with clients consistently to deliver updates, outline documentation needs, and maintain transparency throughout the tax preparation process.
Welcome Center Supervisor
YMCA of Metro Detroit
09.2025 - 12.2025
Supervised daily operations, ensuring adherence to safety protocols and organizational policies.
Developed training programs for staff, enhancing team performance and service delivery.
Implemented scheduling systems to optimize resource allocation and improve efficiency.
Evaluated program effectiveness, providing feedback for continuous improvement initiatives.