Abigail Feeler
Crystal City,MO
Summary
Dynamic and results-oriented professional with extensive experience in the hospitality sector, notably at BlarneyStone Sports-Bar and Grill. Excelled in systematic coordination and interpersonal communication, significantly enhancing customer satisfaction and service efficiency. Demonstrated superior time management and conflict resolution skills, training new employees and boosting sales through strategic upselling of specials and promotions.
Overview
3
3
years of professional experience
Work History
Server
BlarneyStone Sports-Bar and Grill
Saint Louis, MO
04.2024 - Current
- Took orders from customers accurately and in a timely manner.
- Stayed informed about daily specials, new menu items, promotions.
- Maintained records of transactions made during shift as required by law or company policy.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Trained new employees to perform duties.
- Provided exceptional service to high volume of daily customers.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Greeted customers, answered questions and recommended specials to increase profits.
- Operated POS terminals to input orders, split bills and calculate totals.
Server/Busser/Host
Lams Garden
Crystal City, MT
01.2022 - 01.2024
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Stayed informed about daily specials, new menu items, promotions.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Garnished dishes and beverages to serve visually appealing menu items.
- Set up tables in between patrons to reduce wait times.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Education
High School Diploma -
James Madison Highschool
GeorgiaSkills
- Systematic Coordination
- Strong Interpersonal Communication Skills
- Punctuality
- Critical thinking
- High reliability
- Superior time management
- Conflict resolution
Timeline
Server
BlarneyStone Sports-Bar and Grill
04.2024 - Current
Server/Busser/Host
Lams Garden
01.2022 - 01.2024
High School Diploma -
James Madison Highschool