ABIGAIL FELIX
El Paso,Texas
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
4
4
years of post-secondary education
1
1
Language
Work History
Driver
Uber Technologies Inc.
El Paso, TX
07.2021 - Current
- Responsible for picking up customers food orders from restaurants and other food establishments.
- Delivered goods and products to customer on time and in excellent condition.
- Navigate safely through the city while maintaining great communication with customers, ensuring a smooth delivery of food and customer satisfaction.
- Maintained 100 percent customer satisfaction rate throughout employment and zero complaints.
Front End Associate
Walmart
El Paso , TX
11.2022 - 10.2023
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Developed strong rapport with customers and created positive impression of business.
- Handle electronic payments, cash and check transactions accurately and efficiently.
- Support other departments with stocking, returns and cleaning up spills.
- Restocked and organized merchandise in front lanes.
Internment Resettlement Specialist/Sergeant
Army National Guard
El Paso, TX
10.2009 - 03.2020
- Maintained awareness of subordinates' personal
problems and shortcomings, supporting personal and professional growth. - Provide custody, care, and control of detainees in confinement operations.
- Successfully completed operation with zero injuries of my team or others.
- Supervise the movement, control and return of critical equipment used for daily operations and training
Front Desk Receptionist
Holiday Inn Suites
El Paso , TX
01.2017 - 07.2018
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Confirmed important personal and payment information for compliance with security and payment card industry standards.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Collected room deposits, fees, and payments.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
Member Service Representative
GECU
El Paso, TX
09.2015 - 11.2016
- Helped large volume of customers every day with positive attitude and focus on member satisfaction.
- Verified member identification and documentation for compliant transactions.
- Accurately handle monetary transactions such as deposits, transfers, withdrawals, and payments to members accounts.
- Educate and upsell members on products and services available to them.
- Efficiently multitask and navigate through multiple
screens and computer systems in order to provide members with smooth, and expedite customer service. - Met customer call guidelines for service levels, handle time and productivity.
Education
Liberal Arts And General Studies
01.2011 - 03.2011
High School Diploma -
05.2005 - 08.2009
Skills
Order picking and processing
undefinedTimeline
Front End Associate - Walmart
11.2022 - 10.2023
Driver - Uber Technologies Inc.
07.2021 - Current
Front Desk Receptionist - Holiday Inn Suites
01.2017 - 07.2018
Member Service Representative - GECU
09.2015 - 11.2016
The University of Texas At El Paso - , Liberal Arts And General Studies
01.2011 - 03.2011
Internment Resettlement Specialist/Sergeant - Army National Guard
10.2009 - 03.2020
Horizon High School - High School Diploma,
05.2005 - 08.2009