ABIGAIL FLINT
DAYTON,WA
Summary
Dynamic individual with hands-on experience in finances and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
FSR
Bank of Idaho
Dayton, WA
10.2022 - 03.2025
- Experienced in opening accounts, UB work and underwriting loans.
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
- Responded quickly to meet customer needs and resolve problems.
- Committed to delivering excellent customer service while working in a fast-paced environment.
- Focused on learning new skills and staying updated with industry changes.
Teller
Banner Bank
Walla Walla, WA
06.2020 - 09.2022
- Trained as a back up personal banker and learned to open accounts and Loans with my NMLS.
- Collaborated with our Business and Commercial teams on occasion when short staffed.
- Assisted customers with deposits, withdrawals, and check cashing services in a friendly and efficient manner.
- Balanced cash drawer and maintained full accountability for assigned cash on hand.
- Developed strong customer relationships by providing excellent customer service and responding to inquiries promptly.
- Adhered to security and regulatory requirements surrounding financial transactions.
Manager
Maurices
College Place, WA
06.2019 - 06.2020
- Developed and implemented strategies to increase customer satisfaction and loyalty. Streamlined inventory management processes, achieving noticeable gains in stock accuracy and reducing overhead costs.
- Analyzed customer feedback to refine service protocols, leading to substantial improvements in client retention rates.
- Coordinated team training sessions, fostering a supportive environment that enhanced employee engagement and performance.
- Implemented a loyalty program that effectively increased repeat purchases, strengthening overall customer relationships.
Lead Cashier / Prestige Adviser
Ulta Beauty
Walla Walla, WA
05.2018 - 06.2019
- Managed daily operations including scheduling and budgeting, exhibiting excellent multitasking capabilities.
- Mentored and trained new employees on company policies and procedures.
- Coached and motivated team, driving sales and delivering exceptional customer service.
- Fostered positive relationships with clients through proactive communication tactics.
- Demonstrated expertise in cash handling and customer service, providing accurate change for customers.
- Worked collaboratively with other departments within the store to provide excellent customer service experience.
- Handled customer complaints tactfully while ensuring their satisfaction was met before leaving the store.
- Assisted customers with product selection inquiries, resolving issues quickly and professionally when necessary.
Education
AA Degree - undefined
Dayton High School
Dayton, WA01.2015
Skills
Customer Service
Problem Solving
Analytical Thinking
Communication
Decision Making
Teamwork
Relationship Building
Financial Services
Cash Handling
Team Leadership
Creative
Conflict Resolution
Positive Attitude
Organization and time management
Calm under pressure
Critical thinking
Attention to detail
Certification
- NMLS Certification #2263090 NMLS
- Notary Certification
- Oct 2025- Oct 2027 Food Handlers Permit.
- Oct 2023 - Oct 2026 Liquor serving License.
Timeline
FSR
Bank of Idaho
10.2022 - 03.2025
Teller
Banner Bank
06.2020 - 09.2022
Manager
Maurices
06.2019 - 06.2020
Lead Cashier / Prestige Adviser
Ulta Beauty
05.2018 - 06.2019
AA Degree - undefined
Dayton High School