Diedra Feeney
Selkirk,NY
Summary
Experienced Financial Services Consultant and proven leader at building vibrant businesses by developing new prospects and accounts and managing customer relationships to achieve sales goals. Dedicated to generating customer goodwill and loyalty by developing key relationships with decision-makers. Demonstrated to leverage network of customer contacts to increase understanding of customer needs and employ business-growth strategies.
Overview
12
12
years of professional experience
1
1
Certification
Work History
FSR
The Bank of Greene County
11.2022 - Current
- Provided excellent customer service, resolving issues quickly and maintaining long-term client relationships.
- Maintained up-to-date knowledge of industry regulations, trends, and best practices to provide informed advice to clients.
- Collaborated with team members to achieve sales targets and improve overall branch performance.
- Enhanced customer relationships with personalized service and addressing individual concerns promptly.
Associate Real Estate Broker
Capital Realty Experts
11.2014 - 01.2023
- Utilized social media platforms effectively to increase visibility of listings, resulting in quicker sales.
- Guided first-time homebuyers through the purchasing process step-by-step while addressing any concerns or questions they may have had along the way.
- Fostered strong relationships with industry professionals such as mortgage brokers, inspectors, and contractors to facilitate seamless transactions.
- Delivered exceptional customer service by promptly addressing client questions and concerns throughout the entire transaction process.
- Provided clients with detailed market analysis reports, enabling them to make informed decisions about their real estate investments.
Lead Teacher Preschool
Parsons
10.2012 - 09.2015
- Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
- Planned and implemented different daily activities to enhance overall development and growth of every student.
- Developed and implemented differentiated instruction strategies to accommodate diverse learning styles, resulting in increased student engagement and success.
Education
Associate of Arts - Early Childhood Education
Schenectady County Community College
Business Administration and Management
Nyack College
Skills
- Teamwork and Collaboration
- Customer Service
- Dependable and Responsible
- Multitasking
- Computer Skills
- Organization and Time Management
- Problem-Solving
- Friendly, Positive Attitude
Certification
New York State Notary, NMLS ID#2579486
Timeline
FSR
The Bank of Greene County
11.2022 - Current
Associate Real Estate Broker
Capital Realty Experts
11.2014 - 01.2023
Lead Teacher Preschool
Parsons
10.2012 - 09.2015
Business Administration and Management
Nyack College
Associate of Arts - Early Childhood Education
Schenectady County Community College
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