Summary
Overview
Work History
Education
Skills
Timeline
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Abigail Flock

Abigail Flock

Wausau,WI

Summary

Detail-oriented and driven professional with a strong educational background in medical terminology, anatomy, and physiology, complemented by hands-on experience working in clinical and customer-facing roles. Skilled in clear communication, relationship building, and delivering exceptional service under pressure. Experienced in collaborating with healthcare teams and understanding complex medical concepts, enabling the effective translation of product benefits to clients. Eager to leverage healthcare knowledge and interpersonal skills to excel in medical device sales, and contribute to improved patient care through innovative solutions.

Overview

5
5
years of professional experience

Work History

Head Waiter

Cimaroli's Supper Club
Portage, WI
07.2024 - 07.2025
  • Upsold premium menu items and wine pairings by tailoring recommendations to guests' preferences.
  • Built strong guest relationships through attentive, personalized service in a high-end setting.
  • Explained specials and seasonal offerings with confidence to drive interest and sales.
  • Worked closely with kitchen and bar staff to ensure smooth, accurate service under pressure.

Bobbers Island Grill
06.2020 - 08.2023
  • Managed daily restaurant operations, including opening and closing procedures.
  • Supervised and trained staff to ensure high-quality service and customer satisfaction.
  • Assisted in scheduling and coordinating shifts for employees to maintain adequate staffing levels
  • Addressed customer concerns, resolved complaints, and ensured a positive dining experience

Specimen Processor

Sauk Prairie Healthcare
01.2021 - 06.2023
  • Collected and received specimens for lab testing, including venipunctures, finger sticks, and blood cultures.
  • Documented specimen collection details accurately in patient records.
  • Worked with various patient groups, including inpatients, outpatients, nursing home residents, pediatrics, newborns, and emergency room patients.
  • Answered phone inquiries about lab results and referred specific questions to appropriate personnel.

Education

Bachelor of Science - Biology, Health Science Emphasis

UNIVERSITY OF WISCONSIN, PLATTEVILLE
Platteville, WI
05.2024

Associates - Arts and Sciences

UNIVERSITY OF WISCONSIN, PLATTEVILLE
05.2022

Skills

  • Medical Terminology
  • Anatomy & Physiology Knowledge
  • Communication & Presentation Skills
  • Relationship Building
  • Adaptability & Quick Learning
  • Customer Service Experience

Timeline

Head Waiter

Cimaroli's Supper Club
07.2024 - 07.2025

Specimen Processor

Sauk Prairie Healthcare
01.2021 - 06.2023

Bobbers Island Grill
06.2020 - 08.2023

Bachelor of Science - Biology, Health Science Emphasis

UNIVERSITY OF WISCONSIN, PLATTEVILLE

Associates - Arts and Sciences

UNIVERSITY OF WISCONSIN, PLATTEVILLE

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