Abigail Flores

• Facilitated communication between patients and healthcare providers to enhance service delivery.
• Managed electronic health records with precision to support efficient patient care processes.
• Assisted in routine clinical procedures, maintaining a sterile environment for optimal safety.
• Educated patients on treatment plans and preventative care to promote health awareness.
• Coordinated appointment scheduling, optimizing clinic workflow and reducing patient wait times.
• Mentored junior medical assistants, providing training on best practices and compliance standards.
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Called and faxed pharmacies to submit prescriptions and refills.
• Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.

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• Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
• Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
• Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
• Taught patients about medications, procedures, and care plan instructions.
• Prepared and administered medications to alleviate patient symptoms.
• Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
• Implemented improvements in workflow processes that led to increased productivity amongst staff members.
• Obtained client medical history, medication information, symptoms, and allergies.
• Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
• PRP
• Laser hair removal
• ECW

• (Externship 180hours)
• Duties Include: Checking in/out patients and accepting co-pays, rooming patients and preparing rooms for physician, and patient charting and documenting. Responsible for patient education, history, and explaining of medication. Performed EKGs, vitals, phlebotomy, and lab requisition forms. Familiar with front desk responsibilities, all office equipment, and ECW software. Answered phones and scheduled appointments. Verified insurances.

• Duties Include: Responsible for cleaning the entirety of the home through dusting, vacuuming, mopping, etc. Required to meet cleanliness expectations in a timely manner. Trusted by employers with personal belongings.