Abigail Forte
Valencia,CA
Summary
Dedicated and detail-oriented professional with a strong background in food customer service, eager to transition into a pharmacy technician role. Experienced in providing excellent customer care in fast-paced environments. Possesses strong communication skills and a focus on client satisfaction. Previous roles involved managing inventory, adhering to health and safety guidelines, and maintaining a clean workspace. Excited to bring attention to detail, problem-solving skills, and teamwork to support pharmacy operations and enhance patient experiences. The opportunity to grow in the healthcare field is truly exciting.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Food Runner/ Lead Expo
Finney's Crafthouse
04.2024 - Current
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
Customer Service
Capriottis
04.2023 - Current
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
Customer Service
CVS
08.2023 - 03.2024
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Greeted customers and helped with product questions, selections, and purchases.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
Customer Service
Taco Bell
07.2022 - 10.2022
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
Education
BBA - Business Administration And Management
College of The Canyons
Valencia, CA05-2028
High School -
Valencia High School
05.2024
Pharmacy Technician Program -
Golden Oak Adult School
Valencia, CA05-2024
Skills
- Strong Work Ethic
- Effective Multitasking
- Effective communication skills
- Team Collaboration
- Attention to Detail
- Problem-solving skills
Certification
- food handlers certification
- California Pharmacy Technician License (Pending Board of Pharmacy)
- PTCB certification
Timeline
Food Runner/ Lead Expo
Finney's Crafthouse
04.2024 - Current
Customer Service
CVS
08.2023 - 03.2024
Customer Service
Capriottis
04.2023 - Current
Customer Service
Taco Bell
07.2022 - 10.2022
BBA - Business Administration And Management
College of The Canyons
High School -
Valencia High School
Pharmacy Technician Program -
Golden Oak Adult School