Abigail Freeman
Dacula,GA
Summary
Adept at enhancing customer experiences, I leveraged my expertise in point of sale operation and exceptional customer service excellence at The Home Depot. Demonstrating patience and empathy, I significantly contributed to a welcoming atmosphere, ensuring seamless transactions and fostering loyalty. My proactive approach and reliability have consistently uplifted service standards, embodying the brand's values.
Overview
4
4
years of professional experience
Work History
Cashier
The Home Depot
Winder, GA
07.2023 - Current
- Greeted customers and answered any questions they had about the store's products and services.
- Scanned items and checked pricing on cash register for accuracy.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Front of House Member
Chick-fil-A
Dacula, GA
05.2021 - 07.2023
- Greeted guests upon arrival, providing a warm and welcoming atmosphere.
- Prepared drinks orders according to customer specifications and delivered them promptly to tables.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Upheld company standards and values, representing the brand positively.
- Coordinated with back-of-house staff to ensure timely preparation and delivery of orders.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
Education
High School Diploma -
Dacula High School
Dacula, GA05-2023
Bachelor of Arts - International Business
Georgia Gwinnett College
Lawrenceville, GASkills
- Patience and empathy
- Point of sale operation
- Cash register systems
- Transaction handling
- Customer service excellence
- Time management skills
- Basic math
- Reliability and punctuality
- Hospitality and accommodation
Accomplishments
- Employee of the Month at The Home Depot, September 2024
Timeline
Cashier
The Home Depot
07.2023 - Current
Front of House Member
Chick-fil-A
05.2021 - 07.2023
High School Diploma -
Dacula High School
Bachelor of Arts - International Business
Georgia Gwinnett College