Abigail Garza
Houston,TX
Summary
TEFL-certified tutor with experience leading peer study groups (~5 students) and providing one-on-one academic support for primary, secondary, and university students. Skilled at adapting lessons to individual learning styles, simplifying concepts, and following a structured curriculum. Over five years of customer service experience developing strong communication, interpersonal, and problem-solving skills while working with a diverse range of people. Comfortable in fast-paced environments, with a strong ability to build genuine connections, resolve customer concerns, and train and support new team members.
Overview
2
2
Languages
1
1
Certification
4
4
years of professional experience
Work History
Server
Bayou City Seafood & Pasta
08.2026 - Current
- Supported team performance by anticipating needs, managing priorities, and maintaining smooth operations.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
- Elevated guest experiences by anticipating their needs proactively throughout their visit.
Academic Tutor & Peer Study Group Leader
Self-employed
01.2025 - Current
- Delivered individualized academic support, enabling students to cultivate effective study habits, note-taking strategies, and exam preparation techniques.
- Provided individualized academic support and helped students develop effective study habits, note-taking strategies, and exam preparation techniques.
- Facilitated individualized academic support, empowering peers to enhance study habits, note-taking strategies, and exam preparation techniques.
- Promoted participation, critical thinking, and academic confidence within a collaborative learning environment, contributing to student success.
- Encouraged participation, critical thinking, and academic confidence in a collaborative learning environment, enhancing overall student success.
Private Tutor
Grade Potential Tutoring
01.2025 - Current
- Facilitated learning in English, reading comprehension, writing, science, homework, and test preparation.
- Facilitated learning in English, reading comprehension, writing, science, and test preparation, enhancing student academic performance.
- Adapted lesson plans and instructional methods to accommodate learning styles and academic goals.
- Collaborated with diverse learners of varying ages and abilities to tailor educational approaches, improving engagement and understanding.
- Assessed subject mastery and adjusted instruction to address knowledge gaps promptly.
- Developed customized curriculum to address grammar, vocabulary, reading, writing, and speaking skills, aligning with individual student needs.
Sales Associate & Repairs Manager
Dromgooles
01.2023 - 01.2025
- Built lasting customer relationships through attentive communication and individualized service.
- Managed customer service correspondence and addressed product-related inquiries to enhance customer satisfaction.
- Organized inventory, shipping, and order fulfillment processes to ensure accuracy and timely delivery.
- Collaborated with an international team to coordinate special repair requests and source necessary parts.
Education
Bachelor of Science - Biology
University of Houston
Houston, TX12-2026
Associate of Science - Natural Science
San Jacinto College
Pasadena, TXSkills
- Curriculum-Based Instruction
- Lesson Planning
- Learning-Style Adaptation
- English Reading & Writing Support
- Student Engagement
- Classroom / Group Management
- Problem-solving skills
- Communication & Interpersonal Skills
- Activity-based learning
Certification
- 120-hour TEFL certification from TEFL.org (August 2026)
- ServSafe Food Handlers (2025)
- TABC License (2025)
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Server
Bayou City Seafood & Pasta
08.2026 - Current
Academic Tutor & Peer Study Group Leader
Self-employed
01.2025 - Current
Private Tutor
Grade Potential Tutoring
01.2025 - Current
Sales Associate & Repairs Manager
Dromgooles
01.2023 - 01.2025
Bachelor of Science - Biology
University of Houston
Associate of Science - Natural Science
San Jacinto College