Abigail Gillum
Albany,United States
Summary
Dynamic and patient professional with a proven track record in behavioral health and customer service. Skilled in fostering positive behavior and providing exceptional support to individuals with special needs. Demonstrates a fast-learning ability and excellent teamwork, ensuring high-quality care and service delivery.
Overview
7
7
years of professional experience
Work History
Associate
Walmart
Portland, IN
10.2024 - Current
- Helped customers locate items within the store using the inventory system.
- Answered customer inquiries regarding product features, pricing, and availability.
- Stocked shelves with merchandise and ensured product displays were neat and orderly.
Direct Support Professional
Jay Randolph Devlopmental Services
Portland, IN
09.2023 - 10.2024
- Monitored health and well-being of clients and reported significant health changes.
- Encouraged positive behavior through modeling appropriate responses and reinforcing desired behaviors.
- Consulted with client care team to continually update care plans.
Behavioral Health Technician
BEHAVIOR ASSOCIATES OF INDIANA LLC
Muncie, United States
09.2022 - 01.2023
- Influenced patients' behavior with interaction, counseling or instruction.
- Utilized Applied Behavioral Analysis principles in daily instruction activities.
- Encouraged patients to develop interpersonal skills and engage in social interactions or other therapeutic activities.
Food Service Worker
McDonald's
10.2019 - 10.2021
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Provided excellent customer service to maintain a positive atmosphere for guests.
Trainee
Jay County High School
Portland, IN
08.2018 - 05.2022
- Aid in an intense intervention classroom with children and teens who have disabilities.
- Assisted with daily living activities such as eating lunch, dressing appropriately.
- Assisted students with special needs in completing assigned tasks and activities.
Education
High School Diploma -
Jay County High School
Portland, IN06.2022
Some College (No Degree) - Dementia Care
Ivy Tech Community College
Marion, INSkills
- Hardworking
- Patient
- People-person
- Flexible
- Fast-learner
- Open to new perspectives and ideas
- Behavioral Health
- Dementia Care
- Food & Beverage
- Consumer Behavior
- Work under pressure
- Teamwork
- Punctual
- Motivated
- Competitive
Affiliations
- Special Olympics participation
Accomplishments
- Technical Honors Diploma
- Associate of the Month for work
Timeline
Associate
Walmart
10.2024 - Current
Direct Support Professional
Jay Randolph Devlopmental Services
09.2023 - 10.2024
Behavioral Health Technician
BEHAVIOR ASSOCIATES OF INDIANA LLC
09.2022 - 01.2023
Food Service Worker
McDonald's
10.2019 - 10.2021
Trainee
Jay County High School
08.2018 - 05.2022
High School Diploma -
Jay County High School
Some College (No Degree) - Dementia Care
Ivy Tech Community College