Abigail Gleaves

• Delivered emergency medical care and transport to patients in critical conditions.
• Collaborated with healthcare teams to develop comprehensive patient treatment plans.
• Administered medications and provided advanced life support interventions during emergencies.
• Mentored junior paramedics on best practices and emergency response protocols.
• Collaborated with healthcare teams to develop and implement patient care plans.
• Administered patient assessments and vital sign monitoring to ensure timely interventions.
• Responded swiftly to emergency calls, providing critical pre-hospital care and support.
• Led training sessions for junior paramedics on advanced life support techniques.
• Evaluated and documented patient medical histories for accurate treatment planning.
• Streamlined communication processes between dispatch, hospitals, and field units for improved efficiency.
• Mentored new staff in emergency response protocols, enhancing team readiness and performance.
• Coordinated with multidisciplinary teams to facilitate seamless patient transfers and follow-up care.
• Enhanced patient care by efficiently assessing, treating, and monitoring medical emergencies in various settings.
• Ensured a safe work environment by adhering to safety guidelines during medical interventions and vehicle operations.
• Provided high-quality pre-hospital care by maintaining up-to-date knowledge of emergency medical procedures and protocols.
• Promoted health education and awareness among patients by conducting community presentations on first aid, CPR, and injury prevention.
• Administered basic life support and external cardiac defibrillation to emergent patients.
• Developed strong rapport with patients from diverse backgrounds, fostering trust and cooperation throughout their treatment experience.
• Improved response times through effective communication within the emergency team and coordination with dispatchers.
• Maintained accurate documentation of patient encounters, ensuring proper billing and continuity of care for follow-up appointments.
• Collaborated with EMS team members to develop more efficient processes for patient assessment, transportation, and transfer of care to hospital staff.
• Established and maintained strong rapport with hospital personnel to foster seamless communication in emergency situations.
• Contributed to a positive team environment by actively participating in staff meetings, training sessions, and collaborative problem-solving initiatives.
• Facilitated seamless transitions between EMS providers through effective communication with other healthcare professionals involved in a patient''s treatment plan.

• Conducted regular training sessions to enhance team performance and procedural compliance.
• Evaluated patient conditions and determined appropriate medical responses in high-pressure situations.
• Implemented process improvements that increased operational efficiency during emergency calls.
• Maintained accurate patient records in compliance with legal and regulatory standards.
• Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure.
• Delivered compassionate care to patients with a variety of medical emergencies, including cardiac arrests, traumas, strokes, and respiratory distress.
• Improved patient outcomes by providing timely and accurate assessments, treatments, and interventions.
• Worked en-route to hospital to prepare patients for arrival or surgery and control wounds.
• Documented patient care accurately using electronic medical records software according to regulatory guidelines for billing purposes and continuous quality improvement initiatives.
• Enhanced team efficiency through clear communication and collaboration during high-pressure emergency situations.
• Transferred patients safely and securely to medical facilities for continued care.
• Assessed patient condition through physical and verbal exams and by collecting information from others at scene.
• Ensured patient safety by adhering to strict protocols for proper lifting techniques, equipment use, and infection control.
• Adapted treatment plans quickly and effectively based on changing patient conditions and reactions.
• Identified appropriate medications based on potential interactions with other medicines, accurately calculating correct dosages according to drugs on hand and patient's weight.
• Responded to daily emergencies and worked alongside firemen and EMTs.
• Triaged injuries by communicating with patients, bystanders and family members and identified appropriate medical facility for transport.
• Streamlined patient handoff processes at hospitals by clearly communicating relevant information to receiving staff, ensuring seamless continuity of care.
• Assisted in training new paramedics by serving as a preceptor and sharing clinical expertise during ridealongs.
• Participated in ongoing professional development opportunities such as conferences or workshops to stay current on best practices in pre-hospital emergency medicine.
• Increased survival rates with rapid recognition of life-threatening conditions and swift initiation of appropriate interventions.
• Coordinated with other emergency services personnel such as police officers and firefighters during complex incidents for optimal scene management and resource allocation.
• Administered fluid replacement via IV, IO, and IM to replace fluid volumes and correct electrolyte imbalances.
• Administered continuous 12-lead electrocardiogram monitoring to record heart rhythms in patients with acute coronary syndrome.
• Promoted health equity within the community by offering culturally sensitive care to diverse populations while respecting individual preferences or needs.
• Managed challenging or combative patients using de-escalation techniques and appropriate physical restraints when necessary, prioritizing safety for both the patient and medical team.
• Delegated life-saving tasks to provide comprehensive treatment to triaged patients in emergency situations.
• Educated patients and family members on medical treatments and therapies for informed support.
• Dispensed medications and monitored patient responses for adaptive treatment.
• Assisted with quality assurance initiatives by reviewing patient care reports and offering constructive feedback to improve overall performance within the organization.

• Administered advanced medical care to patients in emergency situations, ensuring rapid response.
• Collaborated with paramedics and healthcare professionals to deliver effective patient treatment during transport.
• Operated and maintained emergency medical equipment, ensuring readiness for all calls.
• Assessed patient conditions using clinical evaluation techniques, refining treatment plans accordingly.
• Implemented best practices in emergency response protocols, enhancing team efficiency during critical incidents.
• Delivered high-quality pre-hospital emergency care, reducing hospital admission times and improving patient outcomes.
• Mentored new EMTs in advanced skills, fostering teamwork among colleagues while enhancing their knowledge and capabilities.
• Collaborated with medical professionals to ensure accurate assessments and appropriate treatments for patients.
• Implemented effective on-scene management during mass casualty incidents, prioritizing resources and coordinating efforts with other responders.
• Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
• Assessed medical conditions of patients in pre-hospital settings.

• Administered advanced life support interventions during critical patient transport scenarios.
• Collaborated with healthcare teams to develop and implement effective treatment plans.
• Conducted thorough patient assessments to ensure accurate diagnosis and care delivery.
• Utilized medical equipment and technology to monitor vital signs and patient conditions.
• Streamlined communication processes between field operations and hospital staff for enhanced coordination.
• Provided compassionate care to patients of all ages, earning commendations from patients and colleagues for professionalism and empathy.
• Performed advanced airway management techniques, resulting in improved oxygenation and ventilation for patients with respiratory distress.
• Demonstrated adaptability through managing multiple priorities simultaneously while maintaining focus on patient care.
• Acted as a liaison between EMS personnel, police officers, and fire department members during emergency responses, fostering teamwork and efficient communication across departments.
• Maintained detailed records of patient conditions, treatments, and responses to facilitate seamless transitions between healthcare providers.
• Communicated effectively with patients, families, dispatchers, law enforcement officers, firefighters, nurses, physicians, and other healthcare personnel throughout challenging situations.
• Conducted comprehensive patient assessments, identifying critical needs and initiating appropriate interventions.
• Assisted with complex extrications and rescues, ensuring timely response to emergencies and minimizing further injury or harm.
• Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
• Participated in continuous training courses to maintain certifications and stay current with best practices in emergency medicine.
• Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
• Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
• Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
• Utilized oxygen tanks, EKG and IVs to perform various medical procedures.
• Administered emergency medication to patients, quickly responding to changes in conditions and medication reactions.
• Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
• Evaluated patient histories to assess and prioritize levels of care.
• Delivered emotional support to patients and families.
• Responded to 911 calls for medical emergencies.

• Assisted in daily operational tasks, ensuring compliance with safety protocols and standards.
• Supported team in maintaining inventory accuracy through regular audits and updates.
• Collaborated with colleagues to improve workflow efficiency and effectiveness of processes.
• Participated in training sessions to enhance knowledge of tools and systems used in operations.
• Contributed to team meetings by providing insights on task completion and project status.
• Aided in the development of standard operating procedures for routine tasks and responsibilities.
• Monitored equipment functionality, reporting issues to ensure minimal downtime during operations.
• Engaged in cross-training initiatives, gaining proficiency in various roles within the organization.
• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Maximized performance by monitoring daily activities and mentoring team members.
• Cross-trained existing employees to maximize team agility and performance.
• Controlled costs to keep business operating within budget and increase profits.
• Improved safety procedures to create safe working conditions for workers.
• Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
• Defined clear targets and objectives and communicated to other team members.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Established team priorities, maintained schedules and monitored performance.
• Evaluated employee performance and conveyed constructive feedback to improve skills.

• Certifications:

Registered Behavior Technician (RBT)- in progress

• Pell Grant Scholarship Recipient

• Honor Roll Spring, 2024
• 3.66 GPA
• Certifications:

Cardiopulmonary Resuscitation (CPR)

Basic Life Support (BLS)

Advanced Life Support (ALS)

Advanced Cardiac Life Support (ACLS)

Pediatric Advanced Life Support (PALS)

Emergency Vehicle Operation Certification (EVOC)

• Relevant Coursework:

- Cardiopulmonary Resuscitation (CPR) Certification

• Extracurricular Activities: Co-Op
• 3.5 GPA