Hi, I’m
Abigail Goers
Tempe,AZ
Summary
Ambitious and driven marketing student looking to grow my experience in the beauty industry. With future plans of marketing in this industry, I yearn to grow my knowledge to the best of my ability. I bring a positive attitude and problem-solving skills, ensuring excellent customer service. I have a background in the restaurant industry, enhancing customer service while managing reservations.
Overview
2
years of professional experience
1
Certification
Work History
Lou's Bar and Grill
Hostess
01.2024 - Current
Job overview
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Waldo's Ristorante
Lead Hostess
10.2022 - 06.2023
Job overview
- Greeted customers, answered questions about menu items and specials, and provided general information about the restaurant.
- Provided seating arrangements for guests in accordance with occupancy regulations and customer preferences.
- Monitored dining room activities to ensure quality service standards were met.
- Received payment from customers, processed credit cards and issued change or receipts as needed.
- Developed relationships with regular customers to encourage repeat business opportunities.
Education
Arizona State UniversityTempe, AZ
Bachelor of Arts from Digital Marketing
05.2027
Skills
- Customer Service
- Payment Processing
- Guest Relations
- Item Promotion
- Phone Etiquette
- Excel Knowledge
- Research and Analysis
Certification
Arizona State Digital Marketing Program 2024
Timeline
Hostess
Lou's Bar and Grill
01.2024 - Current
Lead Hostess
Waldo's Ristorante
10.2022 - 06.2023
Arizona State University
Bachelor of Arts from Digital Marketing
Arizona State Digital Marketing Program 2024
Similar Profiles
Gabrielle ThompsonGabrielle Thompson
Hostess/Food Runner at Lou's Bar & GrillHostess/Food Runner at Lou's Bar & Grill
Wilber DiazWilber Diaz
Bar Back at Lou's City BarBar Back at Lou's City Bar
Rajwinder KaurRajwinder Kaur
Kitchen Manager at Lou's GrillKitchen Manager at Lou's Grill