Gabrielle Thompson
Tempe,Arizona
Summary
Experienced with creating warm and welcoming environments for guests. Utilizes excellent communication and organizational skills to ensure smooth operations. Track record of providing personalized service and promptly addressing guest needs. Approachable Hostess, detail oriented Food Runner, and efficient and kind server.
Overview
5
5
years of professional experience
Work History
Hostess/Food Runner
Lou's Bar & Grill
01.2024 - Current
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
Server
BK Tap Haus & Bourbon Room
05.2024 - 08.2024
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Served food and beverages promptly with focused attention to customer needs.
Hostess/Food Runner
Big Bore Barbecue
04.2020 - 06.2023
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Reduced wait times for guests by effectively coordinating with other team members during peak hours.
- Delivered pick-up and curbside orders to guests.
- Adhered strictly to food safety guidelines while handling and transporting food items, protecting both guests and employees from potential health risks.
Education
Bachelor of Arts - Philosophy
Arizona State University
Tempe, AZ12-2026
High School Diploma -
Saint Michael Albertville High School
Saint Michael, MN06-2023
Skills
- Customer service
- Effective multitasking
- Patience and empathy
- Detail-oriented
- Safe food handling
- Table bussing
- High volume dining
Timeline
Server
BK Tap Haus & Bourbon Room
05.2024 - 08.2024
Hostess/Food Runner
Lou's Bar & Grill
01.2024 - Current
Hostess/Food Runner
Big Bore Barbecue
04.2020 - 06.2023
Bachelor of Arts - Philosophy
Arizona State University
High School Diploma -
Saint Michael Albertville High School
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