Mallory Kiedaisch
Portsmouth,New Hampshire
Summary
I am a customer-focused candidate eager to put excellent communication, interpersonal, and people skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere.
Overview
4
4
years of professional experience
Work History
Hostess/Food Runner
The Friendly Toast
Portsmouth, NH
05.2020 - 01.2022
- Maintained up-to-date knowledge of menu offerings and daily specials to accurately inform guests about their options.
- Opened and closed seating sections according to volume of guests.
- Assisted customers with delivering orders, carrying additional trays and helping dish out items.
- Participated in regular team meetings to share ideas, discuss challenges, and strategize for continued success in providing top-notch customer experiences.
Team Member
The Juicery
Portsmouth, NH
12.2022 - 03.2023
- Ensured proper rotation of perishable ingredients to minimize waste while maintaining freshness for consumption.
- Followed health, safety and sanitation guidelines with proper handwashing, food storage and sanitization.
- Managed multiple projects simultaneously by prioritizing tasks effectively and adjusting workload as necessary to meet deadlines.
Hostess/Waitress/Manager
Weathervane Seafoods
Kittery, ME
01.2023 - Current
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Assigned guests to tables suitable for needs and restaurant section rotation.
- Always assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
- Collaborated with other management to implement new strategies for improving restaurant efficiency and guest satisfaction.
- Facilitated seamless handoffs between hosts and servers by thoroughly communicating important details about each party's needs or special requests before seating them at their table.
Education
Bachelor of Science - Landscape Design
Montana State University - Bozeman
Bozeman, MT05.2027
High School Diploma -
Portsmouth High School
Portsmouth, NH06.2023
Skills
- Dining area maintenance
- Workflow Coordination
- Front- and Back-of-House Coordination
- Customer Service
- Greeting guests
- Flexible and Adaptable
- Server Support
- Shift Management
- Customer service expertise
Timeline
Hostess/Waitress/Manager
Weathervane Seafoods
01.2023 - Current
Team Member
The Juicery
12.2022 - 03.2023
Hostess/Food Runner
The Friendly Toast
05.2020 - 01.2022
Bachelor of Science - Landscape Design
Montana State University - Bozeman
High School Diploma -
Portsmouth High School