Abigail Gokey
Athens,OH
Summary
Hardworking college student with a motivated attitude and a variety of powerful skills. Adept in various social situations and office technology programs. Committed to contributing my expertise in a dynamic environment.
Overview
4
4
years of professional experience
Work History
Counter Server
Barry Bagels
08.2023 - 08.2025
- Enhanced guest satisfaction by providing exceptional customer service and support.
- Maintained organized dining areas to improve overall guest experience and efficiency.
- Managed multiple responsibilities in a fast-paced, high-volume environment.
- Trained new staff on procedures to ensure consistent service quality.
Manager
Pa Jolly's Ice Cream
04.2021 - 06.2024
- Led team to enhance customer service standards, resulting in improved guest satisfaction.
- Developed training programs for new staff, ensuring consistent adherence to operational procedures.
- Streamlined inventory management processes, reducing waste and increasing efficiency.
- Coordinated staff schedules to optimize labor costs while maintaining service levels.
- Managed and motivated employees to be productive and engaged in work.
Education
Bachelor of Science - Media Arts Production
Ohio University
Athens, Ohio, OH05-2029
High School Diploma -
Toledo School For The Arts
Toledo05-2025
Skills
- Team player
- Effective communication
- Excellent work ethic
- Customer service
- Accuracy and efficiency
- Excellent memorization
Timeline
Counter Server
Barry Bagels
08.2023 - 08.2025
Manager
Pa Jolly's Ice Cream
04.2021 - 06.2024
Bachelor of Science - Media Arts Production
Ohio University
High School Diploma -
Toledo School For The Arts